Lexus of Wesley Chapel

Wonderful customer experience. Tim Smith was a pleasure to work with. Very satisfied with my purchase. Would recommend Wesley Chapel Lexus. Tim Smith was a pleasure to work with. Very satisfied with my purchase. Would recommend Wesley Chapel Lexus. More

I cannot say enough good things about Tim Smith and my experience with Lexus of Wesley Chapel. I was on a waiting list (for almost a year) at a different dealership for a RX500H when I found out they had experience with Lexus of Wesley Chapel. I was on a waiting list (for almost a year) at a different dealership for a RX500H when I found out they had bypassed my name and would not have a car available for me. I called Lexus of Wesley Chapel as a last ditch effort to get this car. From the person who picked up the phone to the salesperson that said she was going to try to find the car for me, everyone was friendly, professional and HONEST. Soon after I received a call from Tim Smith introducing himself and updating me on the status of the car I had been waiting for-they had found one for me!! From that point on, I received regular updates from Tim about where the vehicle was and when I would be able to pick it up. When it arrived at the dealership, I scheduled an appointment to pick up the RX500. Everything went seamlessly from financing (thanks Adam Vassios) to my tour of the service area, the cafe, and my orientation to the car by Tim. I have never seen so many happy and smiling people working at a car dealership! We felt like celebrities! Tim has reached out to me on a regular basis to check on how I am liking the car and making sure I do not have any questions about technology or anything else about the car. He even helped facilitate the sale of my 2018 RX350 to the pre-owned department after a minor accident and needed body work prevented me from using it as a trade-in on the day I picked up the new car. I have referred many friends and family to Tim and would not want to buy a car with anyone else. I say “with” versus “from” because it truly felt like it was a collaboration to get me the car of my dreams rather than just a sale. Without reservation I would recommend Tim very highly to anyone and wouldn’t buy another Lexus from anyone else! Thanks Tim! I appreciate you! More

Best dealership by far in our 25+ year experience with Lexus. From sales to service and the Barrista’s-outstanding commitment to customer satisfaction Lexus. From sales to service and the Barrista’s-outstanding commitment to customer satisfaction More

It took about 3 months to get the vehicle I wanted. Daniel kept me informed during the process and was very diligent in finding exactly what I was looking for. He made the entire experience pleasant, e Daniel kept me informed during the process and was very diligent in finding exactly what I was looking for. He made the entire experience pleasant, even though at times I felt like maybe I should give up on what I wanted…but he def came through! I would def recommend Daniel to everyone! More

Daniel first helped my parent purchase their vehicle and they were so pleased with him that they referred him to me! When I first spoke with him I told him what I was looking for, what I was in needed of an they were so pleased with him that they referred him to me! When I first spoke with him I told him what I was looking for, what I was in needed of and what I didn’t want. Daniel took the time to listen and helped me look for my perfect car. He was fast, efficient and very professional! He truly treats his clients like family and makes sure we are fully taken care of. His attention to deal was top tier! I am so thankful that I got the pleasure of having him as a sales person and will definitely refer him to everyone I know! More

Every part and person involved in the process was absolutely flawless, and I look forward to working with Tim and the rest of the team at Lexus of Westley Chapel for years to come! absolutely flawless, and I look forward to working with Tim and the rest of the team at Lexus of Westley Chapel for years to come! More

Excellent service by Tim. Never felt rushed to make a decision and never felt pressured. Thank you so much!! Never felt rushed to make a decision and never felt pressured. Thank you so much!! More

We had a great car buying experience with Tim. He was respectful, knowledgeable, and helpful in every way. I highly recommend him and Wesley Chapel Lexus. He was respectful, knowledgeable, and helpful in every way. I highly recommend him and Wesley Chapel Lexus. More

Brian was professional, knowledgeable and very patient with the entire car buying process. He kept us informed the entire time. He was great! with the entire car buying process. He kept us informed the entire time. He was great! More

Gary gave us first class service. Very happy with the purchase of our Lexus RX350. Very happy with the purchase of our Lexus RX350. More