Lexus of Wesley Chapel

A++ Amazing Service I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil cha I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil change. From the first call to order a loaner, Megan was so welcoming. Parris dropped off a loaner at my work with the same enthusiasm. Later that same day, José dropped my car off washed and vacuumed, a bottle of water in the cup holder, with a full tank of gas! Your folks even buffed out a scratch my husband left in the door. Really over and above. Stephanie in service organized my visit and timed everything perfectly. She was a little embarrassed later that evening when she had to tell me they needed to come out and redo something. Before I could formulate a plan, she already offered to send a technician to me, fix the issue AND added a small service because of the inconvenience. Top notch service department. Can I rate more than 5 stars? I will spread the word! More

Routine Maintenance My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealershi My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealership to everyone. Lastly, I’ve been a Lexus customer going 4 years, and plan to continue my relationship of business with Lexus. More

Best Lexus dealership ever! I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a bea I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a beautiful place.… And when they told me that my car would be finished in 59 minutes or less I was amazed. It was actually ready and 57 minutes so I had two more minutes to kill getting some fresh pastries coffee chocolate chip cookies and fresh fruit. Life is good! More

Outstanding customer experience . This dealership is the premier automotive dealership in the Tampa bay region. The building itself is like the Taj mahal . Every person I have encount This dealership is the premier automotive dealership in the Tampa bay region. The building itself is like the Taj mahal . Every person I have encountered in the 7 weeks since I have owned my 2018 ES 350 has treated me exceptionally well. I feel like I’m am at the Ritz Carlton or The Four Seasons each time I visit. I will be purchasing a second vehicle from them shortly. It is well worth the 15 minute drive from Carrollwood. More

Great service 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any reservations. Thanks More

Great experience, awesome family feel. From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have ever received. The facility is astonishing and the people are incredibly kind. Love it here. More

Great buying experience My wife and I purchased our first family SUV as we have a little one in the way. Bruno and the rest of the Lexus team did a great job putting us in a My wife and I purchased our first family SUV as we have a little one in the way. Bruno and the rest of the Lexus team did a great job putting us in a certified preowned Lexus RX-350. Time will tell how the car will last, but I don’t have any doubts that this car will last us many many years! Lexus all the way! More

Five Star Experience all the way This is a top notch dealership with very friendly and courtesy employes.our sales person Kostas was very personable and knowledgeable and just great This is a top notch dealership with very friendly and courtesy employes.our sales person Kostas was very personable and knowledgeable and just great to deal with.My Wife and I felt like we had made a friend when we left.We look forward to many comfortable trips to the mountains of N C in our new RX450H. Thanks Kostas More

Excellent Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the e Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the experience perfect. More

Wonderful experience All aspects of the service experience were excellent. They were ready to check me in right away upon arrival were good at confirming all my info was All aspects of the service experience were excellent. They were ready to check me in right away upon arrival were good at confirming all my info was correct as well as making sure all my needs were going too be addressed. Service Advisor Jason was extremely polite and gave me a great tour of the facilitiy. Sales consultant Mike Brockway spend a lot of time with me and did a great job of educating me on latest models. More