Lexus of Wesley Chapel

Fantastic This was the best experience we have ever had buying a car. Everyone was so eager to satisfy our needs and make sure we bought just what we wanted. No This was the best experience we have ever had buying a car. Everyone was so eager to satisfy our needs and make sure we bought just what we wanted. No pressure. More

The very best service and dealership I have ever been to! The subject line says it all. Just an amazing dealership and service center. Yes, it is brand spanking new and amazingly beautiful just like the new The subject line says it all. Just an amazing dealership and service center. Yes, it is brand spanking new and amazingly beautiful just like the new Lexus car models however I was impressed by beyond belief with the following: Every single employee had customer service at the top of their minds. As a business owner myself, this was truly impressive and it goes to show you that their management teams care about their customer’s experiences while at their dealership. Second, Chris LaMonte and Don (forgot last name) were truly impressive. I took my Lexus NX for a rattling noise on the rear passenger side, took a test drive with Don, after about an hour, Chris said great news, it was just a plastic flap missing a screw and we fixed it, NO Charge! Any other service center would have taken advantage of the situation. This was truly impressive and the kind attitude from Chris and Don was amazing to see first hand. While I was waiting, Emelie in sales talk to me about the new LC 500 and allowed me to take a test drive. All without any pressure and it was just a very comfortable experience. When I am ready to buy that LC, I know where I will be going. Just an overall amazing time, comfortable, no pressure experience. I would highly recommend them to anyone. Amazing people. Not to mention the Beauty of the new dealership itself with a free cafe bar. Cant say enough about it. Great job Lexus of Wesley Chapel, you have a new customer. More

Dreams realized We had such a horrible experience at Lexus of Tampa Bay we almost wrote off Lexus as a whole. Lexus of Wesley Chapel changed that!! It was nothing sh We had such a horrible experience at Lexus of Tampa Bay we almost wrote off Lexus as a whole. Lexus of Wesley Chapel changed that!! It was nothing short of exceptional. Highly recommend this dealership! More

The best costumer service from dealership Never have I ever experienced such great customer service the best yet. Everyone was very nice. From reception to the loaner department to the cafe. A Never have I ever experienced such great customer service the best yet. Everyone was very nice. From reception to the loaner department to the cafe. And the work that was done they went above and beyond to meet our needs. More

Bruno Rules Fantastic dealership! Bruno did a great job for me. He and the others were polite, honest and exceedingly pleasant. I actually look forward to usin Fantastic dealership! Bruno did a great job for me. He and the others were polite, honest and exceedingly pleasant. I actually look forward to using them again for my next car as well. More

service was great Great service and follow up. Chris was fantastic to work with. He went out of his way to make sure we were satisfied. We will continue to have our L Great service and follow up. Chris was fantastic to work with. He went out of his way to make sure we were satisfied. We will continue to have our Lexus serviced at this location. More

Simply the best ! I Unfortunately went to Lexus of Tampa Bay 1st And there I was made to feel like the car was too good for my wife and As you know that's a horrible I Unfortunately went to Lexus of Tampa Bay 1st And there I was made to feel like the car was too good for my wife and As you know that's a horrible experience I came to Wesley Chapel Lexis and it was a Tell leading the different end of the spectrum To say the least ! Kostos Dimas Was my salesperson And it was an unbelievable experience ! Let's just say in 3 years we will be back ! BTW ... The amenities of great everything from the concierge service to the complimentary Snacks and drinks Not to mention the state-of-the-art service center ! Everyone from the GM To the people Who prepared the car for me to drive off is just a great I'm told I satisfied thank you Wesley Chapel Lexis you have a customer for life ! More

Just there to test drive My husband came in to test drive Lexus NX300. The dealership was great from 1st person we met (concierge to salesperson to financing) . Everyone My husband came in to test drive Lexus NX300. The dealership was great from 1st person we met (concierge to salesperson to financing) . Everyone was knowledgeable and professional. We came prepared and knew what we were looking for.The dealership appreciated that and we were able to make a deal. Dealership was clean and friendly. Waiting area very nice with drinks and snacks. More

Excellent Lexus Dealership! It was my first time going to the Wesley Chapel Lexus Dealership because the location is closer to my house and it's brand new. This new location has It was my first time going to the Wesley Chapel Lexus Dealership because the location is closer to my house and it's brand new. This new location has stepped up the Lexus experience. I was directed to reception parking, greeted by a person who stated their name, and they asked me for mine, and reason for the visit. I was on schedule and in the system. I was personally greeted by another person who gave me a short tour of the new place and I was shown the complimentary cafe where they serve coffee, fruits, and pastries. This new Lexus Dealership looks like a high end hotel when you walk in and feels like it too. They greet you, make you feel comfortable, and make you feel like you're home away from home. They have four different sitting areas. One for charging phones/laptops near the cafe to drink coffee and work on a laptop. The second place is a large comfy sitting area with end tables in front of 6 LCD screens, and next are three office areas from which to work if you choose and lastly, they also have a quiet area to sit, think or read. They created a great space, have great staff who have high attentive energy, and they helped me get a new Lexus key in under an hour and also washed my car!!! Thank you WC Lexus!😄?🌞 More