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Lexus of Wesley Chapel
Wesley Chapel, FL
2,621 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,621 reviews
April 11, 2018
Great once I found a person! When I arrived no one was in the service area. I had to knock on someone’s office door and ask for help, and they came out a few minutes after that. When I arrived no one was in the service area. I had to knock on someone’s office door and ask for help, and they came out a few minutes after that. Otherwise, everything was great. Everyone was courteous and helpful and the service was quick. I got the sales spiel a couple times -friendly, not ridiculously pushy. The best part was the detailing – my poor car has gone a while without a good cleaning and their crew did an amazing job. More
by EmilY
Employees Worked With
Heath, Winston, Mike Brockway
April 11, 2018
Second car buying experience-very satisfied I walked into the dealership with the intention to test drive the NX sport Lexus. I was torn between the Jaguar F-pace and the NX. Alex did a great jo I walked into the dealership with the intention to test drive the NX sport Lexus. I was torn between the Jaguar F-pace and the NX. Alex did a great job and got me to choose the Lexus. So far, I am very pleased with my choice. More
by Gnorman
Employees Worked With
Alexandra (Alex) Prado
April 11, 2018
poor service Had to wait 54 minutes to get a promised no hassle experience. Detail/wax was poor quality with wax residue left around 3 door handles-not platinum le Had to wait 54 minutes to get a promised no hassle experience. Detail/wax was poor quality with wax residue left around 3 door handles-not platinum level work. Wax left on left quarter panel. Was promised gas for doing a survey-then told gas pump broken. W not be back j More
by Hiram Perkins
Employees Worked With
Jason Archbell
April 11, 2018
Excellent and impressed! I was very impressed by my service manager Matt Schronce. He was very informative, friendly and knowledgeable. The service department completed my r I was very impressed by my service manager Matt Schronce. He was very informative, friendly and knowledgeable. The service department completed my repairs in a timely manner. More
by Bailey12
Employees Worked With
Matthew Schronce
April 11, 2018
Very pleased with Advisor Chris, very good service experienc Great new dealership in wesley chapel it is closer to my work and I was glad to have this option instead of driving to Tampa Great new dealership in wesley chapel it is closer to my work and I was glad to have this option instead of driving to Tampa More
by Wwwww
Employees Worked With
Chris
April 10, 2018
Great service Visit was seamless . Staff is very friendly wait time was short. The facility was very elegant and beautiful ,lots of amenities including iPad readin Visit was seamless . Staff is very friendly wait time was short. The facility was very elegant and beautiful ,lots of amenities including iPad reading room and a free cafe . More
by Kscreech
Employees Worked With
Matt Schronce
April 09, 2018
Excellent Jason and others were extremely attentive and provided excellent customer servic. The facility is very beautiful and the service was within a reasonab Jason and others were extremely attentive and provided excellent customer servic. The facility is very beautiful and the service was within a reasonable turn around time More
by Sgrstff
Employees Worked With
Jason Archbald
April 09, 2018
New car experience Beautiful dealership, very clean, competent and informative sales staff. Lexus is still number one in my book. This is our fourth RX and will not be o Beautiful dealership, very clean, competent and informative sales staff. Lexus is still number one in my book. This is our fourth RX and will not be our last.? More
by Kai
Employees Worked With
Jaime Garces, Alexandra Harding
April 09, 2018
Excellent experience It is the first time we buy a Lexus car, excellent service since the minute we stepped into the dealer. Everything was done easy and really fast. Comp It is the first time we buy a Lexus car, excellent service since the minute we stepped into the dealer. Everything was done easy and really fast. Completely different experience from previous purchases at other dealerships. We’ll definitely recommend to others. More
by danny019
April 09, 2018
Great Overall Experience Lexus of Wesley Chapel knows how to treat you. Everyone was very attentive to your needs. Really happy that these guys set up shop nearby! Lexus of Wesley Chapel knows how to treat you. Everyone was very attentive to your needs. Really happy that these guys set up shop nearby! More
by MBfromWesleyChapel
Employees Worked With
Heath Bradburn
