Lexus of Wesley Chapel

Wonderful Experience!! I recently leased a new Lexus from the Wesley Chapel dealership and am extremely happy and impressed! Andrew Beyer, my sales representative, was pati I recently leased a new Lexus from the Wesley Chapel dealership and am extremely happy and impressed! Andrew Beyer, my sales representative, was patient, knowledgeable, and listened carefully to my needs. He was helpful in choosing the right car for me without being pushy. Everyone from the concierge to the finance people were friendly and eager to please. Andrew is a wonderful sales rep and he made leasing a car a pleasant experience!!! More

Exceptional Service Exceptional service from the moment I brought my car in until I picked it up. I was informed every step of the way. No surprises! I will definitely re Exceptional service from the moment I brought my car in until I picked it up. I was informed every step of the way. No surprises! I will definitely recommend this dealership to everyone. Thank you Winston for putting a smile on my face. Thank you Matt for everything you did. First Class Service. More

Best car purchasing experience ever! Owning 2 quality luxury cars for 18 years, I Ken when my needs changed, it would be for another LEXUS experience. Simply put, Lexus IS the top of the Owning 2 quality luxury cars for 18 years, I Ken when my needs changed, it would be for another LEXUS experience. Simply put, Lexus IS the top of the line in quality, service and reliability. Competitors cannot offer what LEXUS has both in product and its people. Mike Brockway removes the stigma of pressured vehicle sales and replaces it with a comfortable “choice” option with the buyers interest at heart. A true people person, Mike listens to customer needs, budget and consideration—consciously presenting match options. Past service calls have been positive, and a facility wait is comfortable. Lexus of WesleyChapel has more than ONE up over ant auto dealership I’ve visited. Thank you Mike and crew. I am now a lifelong customer. Debra More

Awesome Experience! One of the easiest and best car experiences we’ve had! Julie B. Was extremely helpful, knowledgeable and just all around exceptional to work with. We One of the easiest and best car experiences we’ve had! Julie B. Was extremely helpful, knowledgeable and just all around exceptional to work with. We have been with Audi, Acura, Volvo, Infinity and M.Benz..... so far loving Lexus! More

This was the easiest and most professional process I have ev Our salesperson(Bruno Santelli) was very professional and helped us through the process. Beautiful dealership with wonderful personnel. I would recomm Our salesperson(Bruno Santelli) was very professional and helped us through the process. Beautiful dealership with wonderful personnel. I would recommend Bruno and Wesley Chapel Lexus to everyone if you need a good experience in the car purchasing industry. More

Great service experience Honest and knowledgeable staff with excellent customer service. Will highly consider buying my next Lexus from Lexus of Westley Chapel a long with my Honest and knowledgeable staff with excellent customer service. Will highly consider buying my next Lexus from Lexus of Westley Chapel a long with my family members. More

Founding 100 Member - Excellent Customer Experience! I custom ordered my car in advance of the dealership's opening. The staff was very professional and customer friendly throughout the entire ordering I custom ordered my car in advance of the dealership's opening. The staff was very professional and customer friendly throughout the entire ordering process. They kept me up to date regarding the status of the delivery. Once my car arrived, I worked with Lui Delgado to close the transaction, and he was the best car Sales Rep that I've ever worked with. I feel very welcome like a part of the family whenever I visit the dealership. The facility is state of the art, and the overall customer experience is second to none!! More

Excellent Lexus new dealership This new Lexus dealership has excellent services. All staffs are polite and nice. Service is fast and smooth. Hearth communicates with me in the time This new Lexus dealership has excellent services. All staffs are polite and nice. Service is fast and smooth. Hearth communicates with me in the time manner. The location is convenient and quiet. I am definitely come back for more services and recommend my friends to come too. More

They made me feel like I was their most important customer. Yesterday I took my RX350 to Wesley Chapel Lexus because the navigation system was acting glitchy. I bought the vehicle from a different dealership an Yesterday I took my RX350 to Wesley Chapel Lexus because the navigation system was acting glitchy. I bought the vehicle from a different dealership and it is two years old. As soon as I pulled into the service area I was greeted with a smile by Stephanie. She listened carefully to my odd description of the issue and then took a moment to check a few things out herself. From there, she escorted me into the service area, did some quick paperwork, and then gave me a tour of the amazing amenities Lexus customers have while waiting for their vehicles. They have a little cafe with awesome coffee, pastries, bagels, sodas, water etc all for free. They even have their own barista! Every single person I encountered smiled at me and made me feel right at home. I sat in a private, comfortable office and worked in peace while waiting. Stephanie checked on me twice to make sure I was ok and to update me on their progress. In the end it was a software issue that was causing the glitch, which they took care of. Honestly, I have never experienced better customer service in my 56 years. As I was leaving I mentioned I didn’t like my licsense plate holder and they immediately changed it for me. Above and beyond, that’s what that is!! More

Explexdid services Good services , good attention from everyone they help you find the perfect car for you family, cleaned bathrooms and well mentain , everyone was very Good services , good attention from everyone they help you find the perfect car for you family, cleaned bathrooms and well mentain , everyone was very friendly More