Lexus of Wesley Chapel

Amazing services Working with this dealership was by far the best experiences that I've had with any dealership. The people were friendly and more than willing to reso Working with this dealership was by far the best experiences that I've had with any dealership. The people were friendly and more than willing to resolve any questions or concerns that I had. They made all of the terms easy to understand for someone as a first time buyer. Would 100% recommend. More

Impressive Andrew was very courteous, knowledgeable and professional. He took us on a tour of the dealership and we were very impressed by everyone we encountere Andrew was very courteous, knowledgeable and professional. He took us on a tour of the dealership and we were very impressed by everyone we encountered as well as the facility. He was a pleasure to work with and we will be sure to recommend Lexus of Wesley Chapel to all of our family and friends. Randy and Genene Murchison More

Exceptional It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and owners It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and ownership for ensuring that the people you employ are top notch. I will definitely continue to patronize and recommend this dealership! More

Great service Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the onl Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the only disappointment that I had was no WiFi working at the dealership as I like to take that time and work while I wait. The service rep is always great to work with and very detail with what’s been done. I didn’t see his name on the list below “Chris LoManto ”is his name More

Great customer service and experience. After my wife purchase her new NX300 we got the vehicle tinted and we stop to take some business cards to Mr. Mike. During our visit we started talkin After my wife purchase her new NX300 we got the vehicle tinted and we stop to take some business cards to Mr. Mike. During our visit we started talking about cars and he mentioned this amazing car on the lot and he showed me the LC 500. I mentioned that I have a 2010 GTR. After talking for a while he mentioned if I was interested to see more in detail and test drive this vehicle. So I told him that we will come the next day and we made an appointment. I brought my GTR but not with the intention of purchasing a new car but after my test drive of the LC 500 I change my mind and the rest was history. Mr. Mike was great finding the right price for my trade and he was honest and fair all the way. I felt like I was in a dream with a great costumer service and attention to detail by Mr. Mike and all the staff working that day. My decision in trading my GTR was mainly based on Lexus great warranty and customer service. One of my experience with Nissan wasn’t best. I took my GTR for service and after three days I was told me there was nothing wrong with the car. When I receive my car it had 90 extra miles and the car was dirty and not even wash. I have owned several vehicles in the past including Corvettes, BMW’s, Evolution 9 and WRX STI and felt that Lexus is one of the top in customer service and reliability and that’s why I chose Lexus of Wesley Chapel. More

Lexus is Bestus I had a problemChilling on my hybrid system, with the used car I purchased. It was completely fixed and restored inside of 24 hours by Lexus of Wesley I had a problemChilling on my hybrid system, with the used car I purchased. It was completely fixed and restored inside of 24 hours by Lexus of Wesley Chapel. My service representative was Bobby and he was very professional and kind and courteous. Once again there's a reason that Alexis is number one in service More

Excellent and pleasant customer service From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of m From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of my vehicle maintenance during a one day stay at the shop for oil and tire change. The cleanliness and the waiting area are a wow factor. Truly very impressed and satified with the service received. My special thank you to my advisor Stephanie for an excellent customer skills and keeping the customer informed how the updates of the vehicle. Again thank you for the service. More

Lexus 460 Great service. Heath and Jason were helpful and knowledgeable. The shop is clean and well maintained. I had a 2hour wait but enjoyed the lounge and Great service. Heath and Jason were helpful and knowledgeable. The shop is clean and well maintained. I had a 2hour wait but enjoyed the lounge and cafe. More

Outstanding service Al the staff were professional and attentive to our needs. We had an issue with our lights and they diagnosed the issue very quickly and repaired the Al the staff were professional and attentive to our needs. We had an issue with our lights and they diagnosed the issue very quickly and repaired the car promptly. Can’t say enough how refreshing it was to call Lexus and for them to accommodate us quickly. Keep up the focus on customer service. After the car sale it is the service department that ultimately returns the customer to your dealership. More