Lexus of Wesley Chapel

Outstanding Review of a new Lexus Dealership We called your dealership and were surprised - for a new dealership - that you actually had in stock the one little part we desperately needed for our We called your dealership and were surprised - for a new dealership - that you actually had in stock the one little part we desperately needed for our 2002 Lexus. Heath Bradburn was our first contact on the phone and he turned out to be a most outstanding service rep for us. While waiting for our part to be installed, at our request, Heath introduced us to sales rep Bruno Santelli who was most gracious, accommodating and extremely professional in helping us use our waiting time to take a look at used and new cars. Bruno was thoroughly knowledgeable about the available inventory of both used and new vehicles on your lot and showed us several. His patience, kindness and advice were so appreciated on a large purchase, particularly when we only came in for service! By the end of the day, we decided to lease a 2018 Lexus RX350. Manager Albert White and Lily Do were both tremendously helpful to us as we made our selections. Vincent DeLaCruz, Technology Specialist, spent significant time with us to explain the new technologies and navigated our transition into the new vehicle. His knowledge and deft skill in getting us set up to best use the features on the car were so much appreciated. He was just amazing. We doubly appreciated Bruno accommodating our needs for having to leave on a trip: he brought the car to us the next day in record time before the trip. All in all, we cannot praise your new dealership enough for its extensive inventory of vehicles, pristine facilities, as well as the seamless service, management and team work that all your staff afforded us. Your staff really made us feel part of the Lexus family. We know we will be able to depend on your dealership for our needs in the future. More

The greatest salesman of all time Tim Smith Our salesman Tim made the process easy and enjoyable. You can tell that the dealership takes pride in there vehicles I would recommend this dealers Our salesman Tim made the process easy and enjoyable. You can tell that the dealership takes pride in there vehicles I would recommend this dealership to anyone. Also special thanks to Nicole, Patrick and Lynn thank you very much.. Once again Thank you Tim Smith. This guy is awesome More

These people are beyond professional and accommodating This is a new dealership with top notch personnel. From the minute you walk into the door you are pampered until you leave. Everyone is so concerned This is a new dealership with top notch personnel. From the minute you walk into the door you are pampered until you leave. Everyone is so concerned that you have an outstanding experience with their dealership. My sales rep was Bruno Santelli who I worked with previously at a different dealership. Vincent explained the car features in detail he was very easy to understand. The financing was a breeze with Nicole and Lily. I can’t rave enough about how special they make you feel. More

Cut and programmed new keys Stephanie Peppler was great! Highly recommended and very professional. We will be requesting her as our service advisor if we purchase another vehic Stephanie Peppler was great! Highly recommended and very professional. We will be requesting her as our service advisor if we purchase another vehicle. Thank you, Stephanie. More

Terrific Matt in service is terrific, everyone is very helpful, especially Sean Williams, Lynne Hudson and Albert White in addition the new facility is fabulou Matt in service is terrific, everyone is very helpful, especially Sean Williams, Lynne Hudson and Albert White in addition the new facility is fabulous and beautiful. More

Excellent experience! From start to finish Alex Prado was amazing. She worked very efficiently to get us the best deal for the vehicle we wanted to purchase. Communication From start to finish Alex Prado was amazing. She worked very efficiently to get us the best deal for the vehicle we wanted to purchase. Communication was outstanding. Everyone we encountered was friendly and professional. I would highly recommend LWC to anyone. More

Superb Service! Stephanie by far was the far the most professional service advisor I have dealt with. She holds the highest and upmost level of integrity and professi Stephanie by far was the far the most professional service advisor I have dealt with. She holds the highest and upmost level of integrity and professionalism I have deal with. More

Unprecedented Service From the moment we entered the showroom to the time we left in our Lexus NX, there was nothing but great vibes and incredible customer service. If you From the moment we entered the showroom to the time we left in our Lexus NX, there was nothing but great vibes and incredible customer service. If you want an honest, easy and comfortable buying experience, Lexus of Wesley Chapel is your dealership! More

"Excellent Service" Buying a new car has always been something we dread doing. Kostas made it enjoyable - No sales pressure, just very informative and helpful. All the st Buying a new car has always been something we dread doing. Kostas made it enjoyable - No sales pressure, just very informative and helpful. All the staff made it a great experience. More

Amazing Experience I went in for service on my NX and left with a 2018 RX. It was an amazing experience working with so many wonderful people. Our salesman Mike Brockway I went in for service on my NX and left with a 2018 RX. It was an amazing experience working with so many wonderful people. Our salesman Mike Brockway was great. Thank you. More