Lexus of Wesley Chapel

Outstanding and compassionate salesman I would highly recommend my salesman Tim Smith. He has the patience of a saint. I had started looking months ago but couldn’t figure out whether I wan I would highly recommend my salesman Tim Smith. He has the patience of a saint. I had started looking months ago but couldn’t figure out whether I wanted a sedan or an SUV or even what make of vehicle I wanted. He knew I was just looking at that time. A couple months later my husband passed away and when my children were here we needed a distraction and so we went car looking. Out of all the salespeople we saw in various car dealerships, he was the only person to acknowledge the death and sent a beautiful arrangement. He only called to see how I was doing a couple weeks after and I was the one who initiated the conversation on getting a car. He then allowed me to test drive and borrow vehicles until I was comfortable. I can’t thank him enough for his compassion and uplifting conversations. I will highly recommend him to anyone I meet. My daughter, Lara, who is from NJ said she’d come here and get her next car if it was going to be a Lexus! Everyone at the dealership was fantastic. Thank you once again. I love the car! More

Great Service We just bought a car through this dealership. Tim took time with us and brought the manager over to see how they could make a deal happen at an intere We just bought a car through this dealership. Tim took time with us and brought the manager over to see how they could make a deal happen at an interest rate that worked for us. Appreciate what they did to make our experience better. More

Excelent All personnel were extremely kind, courteous and carefull. Heath and Mike went above and beyond. Definitly first class service. Congrats Lexus Wesley All personnel were extremely kind, courteous and carefull. Heath and Mike went above and beyond. Definitly first class service. Congrats Lexus Wesley Chapel you should be proud of your team... Thanks Jackie & Jorge More

Heath Bradburn at Lexus of Wesley Chapel Heath Bradburn is my service advisor at Lexus Wesley Chapel. He is a pleasure to work with, Outstanding Customer Service. Today it started raining so Heath Bradburn is my service advisor at Lexus Wesley Chapel. He is a pleasure to work with, Outstanding Customer Service. Today it started raining so I could not stop to get gas before my appt. I did not notice until I drove off that they put gas in my car! Heath and the service department go above and beyond to accommodate you at Lexus Wesley Chapel. Heath and I are both avid Tampa Bay Lightning fans and he always takes time to talk hockey. Go Bolts. More

Great customer service Nice and fancy dealer. Kind and efficient customer service!!! I will recommend it to my friends. I would like that the front seats of NX300 sport be Nice and fancy dealer. Kind and efficient customer service!!! I will recommend it to my friends. I would like that the front seats of NX300 sport be more comfortable because are very tight. I wanted the Sport package but this inconvenient made me change my decision and had to lease the basic one. I am not so happy because of that. More

No loaner car For the first time ever in my life, I was denied loaner car. Reason given was that my personal auto insurance does cover rental. You should go somewhe For the first time ever in my life, I was denied loaner car. Reason given was that my personal auto insurance does cover rental. You should go somewhere else if you have a lengthy service and need a loaner. Otherwise the staff here is very nice. More

Amazing Excellent, professional customer service! Genuinely cares about the customer. They greeted me promptly and were excited to help. Once the vehicle was Excellent, professional customer service! Genuinely cares about the customer. They greeted me promptly and were excited to help. Once the vehicle was delivered they ensured I was satisfied. They truly made this an excellent experience. Better then Lexus of Tampa Bay by FAR!!! More

Flawless Check-up Team at Wesley Chapel was friendly and efficient from the initial reservation to the notification that it was complete. They were a friendly group de Team at Wesley Chapel was friendly and efficient from the initial reservation to the notification that it was complete. They were a friendly group despite being so busy the morning I arrived. A well disciplined team. More

Exceptional Service I went to Tampa Bay Lexus and sat for hours trying to work out a deal. I ended up leaving. Decided to try Wesley Chapel Lexus to see what they would o I went to Tampa Bay Lexus and sat for hours trying to work out a deal. I ended up leaving. Decided to try Wesley Chapel Lexus to see what they would offer. From sales to signing my documents 2hrs 10 min. What a pleasant experience I had from beginning to end. Customer for life now! Thank you for making it so easy! More

Tim Smith of Wesley chapel is AMAZING!! The dealership of Lexus of Wesley chapel was very clean, modern, had state of the art equipment and staff was very knowledgeable. Our sales representa The dealership of Lexus of Wesley chapel was very clean, modern, had state of the art equipment and staff was very knowledgeable. Our sales representative Tim Smith Is the best salesman we’ve ever delt with. He went above and beyond all our expectations and took the time to explain all of the intricacies of the vehicle. He made buying a pleasure. He’s the bomb.com More