Lexus of Wesley Chapel

Kindness and Patience at Best Mr.Tim Smith was kind and patient with me. I am very very very hard to please. I hate sales of any kind. I don't like the long process of purchasing a Mr.Tim Smith was kind and patient with me. I am very very very hard to please. I hate sales of any kind. I don't like the long process of purchasing a car. Mr. Tim was a salesman that helped me have a change of heart. He helped me get the car I wanted with ease. He was kind and patient with me repeating my questions over and over again. This is the first time in my life purchasing my own brand new vehicle on my own and he made this 56 year old woman feel like a true Queen of my new car named WHITE LIGHTNING. He is a great salesman. He deserves 5 Stars just because he was able to sell me a car through his kindness patience and sales skills. I will recommend this dealership to any one of my family and friends. More

Lexus of Wesley Chaoel Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend thi Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend this dealership.to everyone. More

Great service Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very frie Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very friendly. Overall great service. More

Professional First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to. He explained everything, so that I understood easily what was going to be done. I asked to see a salesperson, since I was interested in the UX, and Hal was also very professional. All in all, the experience was great! More

Service Manager I. am extremely happy with the Wesley Chapel Lexus Service Manager (Jason Archibald). Jason is very professional and patient and good, he makes me fee I. am extremely happy with the Wesley Chapel Lexus Service Manager (Jason Archibald). Jason is very professional and patient and good, he makes me feel comfortable that my Lexus 500 Service will be completed professional and on time. I will recommend him to anyone. John Anderson More

Service The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I wi The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I will have him assuring me in the future. More

Service Appointment Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here from Seattle and were treated like we had been long-time customers. Couldn’t be happier with the service visit! More

Pleasant experience . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would t . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would take. Upon completion we went over the cost in detail. More

Repeated Excellent Support from Lexus of Wesley Chapel Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was E Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was Excellent. Even when I had to show up without a schedule advance the service agent made sure that I understood all maintenance activity and provided me a cost projection that I believed to be reasonable. I feel very comfortable with taking my vehicle to the Wesley Chapel Lexus each time. Jacob Vanderdray, Jr. More

Impressive Service To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't ha To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't have been better. Alem Vasquez was excellent with his communication and detailed explanation of intended results and required timeline for service completion, he also addressed our concern over mobility, and he made it so very simple and convenient for us. The rest of the team was also very great they too provided excellent attention and service. Having staff like Alem and the rest of the team definitely relieves the stress that goes with car servicing...Wonderful contribution for Lexus of Wesley Chapel. More