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Lexus of Wesley Chapel
Wesley Chapel, FL
2,481 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,481 reviews
December 21, 2018
Easy Fast and Fair Working solely with internet dept online...email and text, worked out entire deal without going into dealership. Went to dealer. Looked at car and agr Working solely with internet dept online...email and text, worked out entire deal without going into dealership. Went to dealer. Looked at car and agreed to do deal. An hour and all was done. Johnny in Internet sales was great. Simon Sales Manager also great. Lily in finance was great. Very pleasant and knowledgeable. Decided to take delivery the next day. They will have it ready for me early tomorrow....detailed and full of gas. Also full explanation and set up of car electronics. Great free coffee and cookies!! Highly recommend. More
by Mattfl30
December 16, 2018
Excellent Service Jason was very courteous & efficient. I would definitely recommend Lexus of Wesley Chapel for the exceptional service. I have two Lexus SUV’s and gl Jason was very courteous & efficient. I would definitely recommend Lexus of Wesley Chapel for the exceptional service. I have two Lexus SUV’s and glad I got them at Wesley Chapel Lexus. More
by Tworx
Employees Worked With
Worked with Patrick who apparently is no longer the General Manager. A SAD TURN OF EVENTS. Patrick was the best manager of any dealership in the Tampa Bay. Sorry to learn he is no longer there.
December 15, 2018
Good overall experience My salesperson really went “above and beyond” to ensure I was able to make a satisfactory transaction happen. He really listened to my preferences and My salesperson really went “above and beyond” to ensure I was able to make a satisfactory transaction happen. He really listened to my preferences and overall expectations. Then he delivered when my final decision to purchase was communicated despite any obstacles that may have occurred. More
by Don A
Employees Worked With
Lily Do, Alexandra (Alex) Prado, Parsa Haghi
December 15, 2018
Great experience! Lexus of Wesley chapel aims to please. We had a great experience and love our new car! Thanks to Mike Brockway for being so awesome. Lexus of Wesley chapel aims to please. We had a great experience and love our new car! Thanks to Mike Brockway for being so awesome. More
by Melissa0722
Employees Worked With
Mike Brockway
December 14, 2018
Great customer service From the tour of the facility to the presentation of the product to delivery excellent customer service. Decided to buy both my cars here and am long From the tour of the facility to the presentation of the product to delivery excellent customer service. Decided to buy both my cars here and am long forward to a long relationship. More
by Wilmmr
Employees Worked With
Lily Do, Alexandra (Alex) Prado, Mike Brockway
December 12, 2018
Great Service Dept So easy to schedule maintenance! Very accommodating service department. Everyone I have come in contact with at this dealership has been very friendly So easy to schedule maintenance! Very accommodating service department. Everyone I have come in contact with at this dealership has been very friendly, competent and accommodating. Highly recommend dealership and my service advisor- Chris LoManto. More
by Cathy
Employees Worked With
Chris LoManto
December 11, 2018
Great Experience My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recomme My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recommend it to anyone.😀 More
by jeanhunt2
Employees Worked With
Forrest Brandon
December 10, 2018
Airbag recall Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service there again. More
by LE
Employees Worked With
Forrest Browne
December 10, 2018
Lexus purchase We dealt with Alex and DeAndre. Both were knowledgeable about the vehicles they were selling. Process went quickly and smoothly. Customer area is We dealt with Alex and DeAndre. Both were knowledgeable about the vehicles they were selling. Process went quickly and smoothly. Customer area is extremely customer focused and friendly. More
by jlr0714
Employees Worked With
DeAndre Sharp, Alex Elsedoudi
December 08, 2018
Hire more certified technicians at Lexus Wesley Chapel The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car a The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car at 3 pm for work done such oil change, 3 new tires replaced , battery changed Lexus Dealer at Dale Mabry: in at 8 am out at 11 pm for similar work David More
by luvlexus
Employees Worked With
I forgot the gentleman working with me
