Lexus of Wesley Chapel

Great service I was hoping wesley chapel service department was as good as Sarasota and so far I am pleased. I would never go to Tampa as they have a reputation for I was hoping wesley chapel service department was as good as Sarasota and so far I am pleased. I would never go to Tampa as they have a reputation for unnecessary service repairs. More

Service Department Best amenities and best service reps. Everyone is nice and helpful. I didn’t mind waiting for my car to be done. They have a mini food section that is Best amenities and best service reps. Everyone is nice and helpful. I didn’t mind waiting for my car to be done. They have a mini food section that is lovely and have delicious treats:) More

Great customer service and vehicle maintenance! I am very pleased with the attention to detail and service I receive when I bring my RX350 in for maintenance! My service rep, Christian Popp was awe I am very pleased with the attention to detail and service I receive when I bring my RX350 in for maintenance! My service rep, Christian Popp was awesome. He got me in and out in a timely manner, reviewed all service performed, and thoroughly explained service I will need in the near future. The facility is state of the art and staff are all customer focused. Great experience! More

Best Dealership I Have Ever Had! Everyone I have ever had contact with at Lexus of Wesley Chapel have been upmost professional. This dealership only has the best of the best. I purch Everyone I have ever had contact with at Lexus of Wesley Chapel have been upmost professional. This dealership only has the best of the best. I purchased a car here, have had it serviced & even repaired. Every experience has been stellar. I recently worked with Forrest Browne in Service and couldn’t have had a better experience. He went above and beyond!!! More

5k mile check-up. Everything during service was outstanding. My wife and I had breakfast while we waited. The attendant, Matt, was very professional and addressed a Everything during service was outstanding. My wife and I had breakfast while we waited. The attendant, Matt, was very professional and addressed all of our questions. More

Outstanding Customer Service Over the past months I visited many different dealerships. When I met Tim Smith at Lexus Wesley Chapel, I was instantly impressed with his profession Over the past months I visited many different dealerships. When I met Tim Smith at Lexus Wesley Chapel, I was instantly impressed with his professionalism and warmth. Throughout the process, he was patience, attentive, and provided clear and concise answers to my numerous questions. More

Service From the time I called to set an appt to the time I arrived, service was outstanding. I was greeted by a wonderful service porter who quickly introduc From the time I called to set an appt to the time I arrived, service was outstanding. I was greeted by a wonderful service porter who quickly introduced me to my advisor Christian. Christian had all my information and took great care of my wife and I from start to finish. Christian communicated efficiently with no questions asked. If your going for service at Wesley Chapel Lexus ask for Christian!! Thank you Christian!! More

L-Certified With Damage + Price Hike Visited dealership to view a newly listed ‘L-Certified’ vehicle. While awaiting a written offer - it was assumed and openly discussed there was no da Visited dealership to view a newly listed ‘L-Certified’ vehicle. While awaiting a written offer - it was assumed and openly discussed there was no damage on the vehicle. None listed on written packet provided on email. However, after a thorough walk around of the outside of the vehicle a horizontal shaped cut/puncture was discovered on the front left bumper. It was incorrectly fixed to the point the repair was visible through white paint (pink/salmon colored). After being brought to attention of sales person - sales person was caught off guard. Days later, an automatic price notification was received with the listed price of the vehicle going up about $900.00. Do not trust meaning of so called 161 point “L Certified” labeling all over the vehicle. CHECK VEHICLE WITH A MAGNIFYING GLASS - if you must. More

It's A very nice, friendly, & clean new dealership There's really not much more you can say, anyone who has ever been to a Lexus dealership will know they put quality and thoughtfulness in every part There's really not much more you can say, anyone who has ever been to a Lexus dealership will know they put quality and thoughtfulness in every part of their dealership experience. I usually have my vehicle service in Orlando but decided to give Wesley chapel a try and I was not disappointed. From the Friendly staff that greets you as you drive into a service Bay to the lovely lady who warms up pastries and hand out snacks and drinks to you in their Cafe area, not to forget the concierge service that helps you out in a timely and efficient manner. The experience is what I come to expect from a Lexus dealership and Wesley chapel Lexus does not disappoint. However just for comparison people who may think this review is biased I recently (the weekend before visiting Wesley chapel) visited Lorenzo Buick GMC of Miami to inquire and purchase a vehicle, sadly I found there dealership to be horrible with customer service, From the pushy unknowledgeable sales associates, to the bait and switch that they pulled on the vehicle I was interested in, and to the fact most of the sales associates could not speak proper or even basic English, not to mention handing out invalid gift cards, all those things combined show the difference in a good dealership experience= Lexus, to a horrible dealership experience = Buick GMC , it shows that all dealerships are not the same. Needless to say I did not purchase at Lorenzo Buick GMC, I will however will continue to patron my local Lexus and Toyota dealerships with Wesley chapel Lexus being one of them. . Mr. M.P. More

Corvette Grand Sport I’ve been looking for a few months for the right slightly used Corvette. I found the exact car I had in mind at Lexus of Wesley Chapel. When at first I’ve been looking for a few months for the right slightly used Corvette. I found the exact car I had in mind at Lexus of Wesley Chapel. When at first we could not come to the meeting of minds, Tim Smith worked diligently to make this deal happen. I will highly recommend him in the future. More