Lexus of Wesley Chapel

Great. Very attentive. Forrest was great. A “10” I was very impressed with quality of work and staff. Forrest was very attentive and made me feel very comfortable. The wait area very comfortable I was very impressed with quality of work and staff. Forrest was very attentive and made me feel very comfortable. The wait area very comfortable More

5000 mile Service Jason Archbell was my service consultant and he was very informative and courteous. He told me it would be one hour and 15 min or less and met the pr Jason Archbell was my service consultant and he was very informative and courteous. He told me it would be one hour and 15 min or less and met the projection. Furthermore he walked me to the car and opened the door for me while asking me to contact him if there were any issues or concerns. More

Easiest car I ever bought Went to look at a RX350 and Johnny was our salmon. No pressure, k Knows his inventory and product. We canceled our appointment at another dealer an Went to look at a RX350 and Johnny was our salmon. No pressure, k Knows his inventory and product. We canceled our appointment at another dealer and purchased the car we wanted. We got a fair price and EXCELLENT SERVICE. The business department was easy to deal with and we got a good interest rate. More

Happy customer Wonderful experience today when buying our new car. We worked with Seymour who was friendly, not pushy, and very helpful. The price was fair and we ar Wonderful experience today when buying our new car. We worked with Seymour who was friendly, not pushy, and very helpful. The price was fair and we are very happy with our purchase. More

Second visit I had a screw in my tire so it was an urgent visit. The staff was friendly and efficient and helped me although I did not have an appointment. I neede I had a screw in my tire so it was an urgent visit. The staff was friendly and efficient and helped me although I did not have an appointment. I needed an oil change so that was taken care of too. I am happy with the prompt service and the end cost. More

Great experience! From walking in the door to delivery, this dealership is professional, courteous, and willing to help in every way. Kudos to Seymour, Sales, Mia, Fin From walking in the door to delivery, this dealership is professional, courteous, and willing to help in every way. Kudos to Seymour, Sales, Mia, Finance, Dee parts Mgr, and their “entertainment guys” Winston and Allen, you all made our day!! More

Personal Customer Attention From the moment you enter the dealership, one anticipates a solid experience, from people who truly care....not just about your car, but, for you. Whe From the moment you enter the dealership, one anticipates a solid experience, from people who truly care....not just about your car, but, for you. When you’re welcomed by a guy like Winston, how could you not feel that your car is in good hands. Not to mention, having an upbeat, enjoyable conversation about life, when in reality, the dealership is the last place you want to be....my service rep, Jason, has, without exception, managed my account, reflective of the high standards of quality one expects of the Lexus brand.......when I leave the dealership content....I’m a happy guy....and, that’s how I left Lexus of Wesley Chapel, last Friday....thank you More

Excellent Good customer service! I left the Lexus dealership satisfied with how I was treated and satisfied with the maintenance That was done on my car ! Good customer service! I left the Lexus dealership satisfied with how I was treated and satisfied with the maintenance That was done on my car ! More

Courteous, informative, and quality service. Outstanding workmanship with complete explanation and cost. Additionally, the young lady in rental was polite, explain the terms of courtesy vehicle ( Outstanding workmanship with complete explanation and cost. Additionally, the young lady in rental was polite, explain the terms of courtesy vehicle (rental) well. Also, the snack area staff are excellent. More

Tim Smith, the Lexus Expert that I worked with was fantastic Tim, was able to answer all my & concerns. He really knows his product ( my RX 350). He listens well and he there to do everything he can me the custo Tim, was able to answer all my & concerns. He really knows his product ( my RX 350). He listens well and he there to do everything he can me the customer. Everyone I meet was very helpful. Great organization!!! More