Lexus of Wesley Chapel

Car shopping We were very impressed with this dealership. Everyone we dealt with was courteous and attempted to alleviate any concerns that we had. I was waffling We were very impressed with this dealership. Everyone we dealt with was courteous and attempted to alleviate any concerns that we had. I was waffling between buying or leasing. Both options were presented, but the final deal was totally my choice, no pressure. Will be happy to return when I am in the market again!! More

Best experience ever! I was told to make sure I look into Lexus of Wesley Chapel as it was a hidden gem. I made calls and left emails with 5 different dealers around Flori I was told to make sure I look into Lexus of Wesley Chapel as it was a hidden gem. I made calls and left emails with 5 different dealers around Florida. This Lexus dealership went out of they’re way to make sure and reach me to make sure they could answer any of my questions. Not only did they answer my questions but they had the right car and best price. I was there with my wife and 3 boys which could of been disastrous but they had complimentary drinks, muffins, croissants etc to make sure all were happy. I highly recommend them without reservation. The whole experience was great and the staff- I can’t say enough great things about them as a whole. Thank you Lexus of Wesley Chapel!! More

Tim made my dream come true! I was considering buying a new SUV and I trust Lexus’ reliability, so I started out by investigating the Lexus models. I stopped by on a Wednesday I was considering buying a new SUV and I trust Lexus’ reliability, so I started out by investigating the Lexus models. I stopped by on a Wednesday afternoon just to browse and met Tim Smith. Saturday I was driving my brand new RX 350! I guess it’s true when they say if it’s meant to be, it will be! I’m especially thrilled to be a part of the Lexus Wesley Chapel family, and will be in frequently for my complimentary services and car washes! Thank you! More

Buying Experience Excellent service Carlos and the team did a great job .my car was very clean everything was great. My guarantee and perks are the best !Lily was ve Excellent service Carlos and the team did a great job .my car was very clean everything was great. My guarantee and perks are the best !Lily was very professional nice job and final Xavier made my car looks like a bright star More

Superb Every point of service was exemplary, from the time my name appeared on the screen as I drove into the service area, to the guy who greeted me, all th Every point of service was exemplary, from the time my name appeared on the screen as I drove into the service area, to the guy who greeted me, all the way through to the end of the appointment when I received my car back. They work together well as a team, filling in for each other as needed so that I, the customer, had no delays in response in any way. Having taught CRM at the college level, I really enjoyed seeing Benchmark-grade customer service! Excellent work Matt Schronce, Jason Archbel, reception team, & loaner vehicle team. More

Spectacular experience This was certainly one of the best car buying experiences of my life, Tim Smith ny salesman was incredible, attentive, knowledgeable, and definitely b This was certainly one of the best car buying experiences of my life, Tim Smith ny salesman was incredible, attentive, knowledgeable, and definitely believes in first rate service, they deal straight and fairly, no high pressure just a team of wonderful people dedicated too there craft these are great folks, I can’t some up in a single review the gratification I felt by dealing with them,,, first class all the way. More

Excellent service! Matt Schronce is efficient, friendly & courteous. The dealership is beautiful & comfortable. The complimentary food & beverages are a plus. My car was Matt Schronce is efficient, friendly & courteous. The dealership is beautiful & comfortable. The complimentary food & beverages are a plus. My car was ready on time, pricing was clearly communicated. I appreciate the courtesy wash & vacuum. More

Service Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great food and coffee. All services were exceptional More

Here's Johnny We visited Wesley Chapel Lexus recently and had no serious intent to drive a new Lexus off their lot. We were met by Johnny Millaway and a couple hou We visited Wesley Chapel Lexus recently and had no serious intent to drive a new Lexus off their lot. We were met by Johnny Millaway and a couple hours later we were on our way home with a new RX350. Johnny was efficient and a great listener to what our interests were. He did a super job explaining our options to purchase or lease and our decision was made without any pressure from Johnny or his sales manager. More

Exceptional staff!! I went into this dealership to browse a vehicle after visiting a nearby Mercedes Benz dealership. First off, being greeted by a concierge and having t I went into this dealership to browse a vehicle after visiting a nearby Mercedes Benz dealership. First off, being greeted by a concierge and having time to explore the vehicles I was interested in before dealing with a sales person was refreshing. Once I decided on a vehicle I was blessed to be met my sales person Jeanette Fernandez. She has a wonderful spirit and listened to the specific things I wanted to experience during my test drive to make sure the vehicle was a good fit for my needs. Jeanette not only listened to me, but she went above and beyond to give me a great deal. I had a good offer from Mercedes, but this Lexus dealership gave me a GREAT offer. Jeanette, Carlos, Nick and Mia worked so hard to get me the car that I wanted and with the financing that I wanted. My deal took several days but Jeanette made sure no one else purchased my vehicle I picked out while we worked out the process. I love how all of the staff congratulates and applaud you once you purchase, and even put a bow on the hood. Its those extra little details that made this my best car purchasing experience ever. Thank you all so very much. You have an outstanding operation and staff at Lexus of Wesley Chapel. More