Lexus of Wayzata - Service Center

Excellent service. Tom was great service manager. My vehicle was done on time. This is a first class dealership. Tom was great service manager. My vehicle was done on time. This is a first class dealership. More

I have not been happy with my treatment starting with the vehicle purchase, service purchase, rudeness in phone calls ... vehicle purchase, service purchase, rudeness in phone calls ... More

This was our first service visit. The check- in was quick even though it was busy. Bob was efficient and listened to our concern. We received our first service free which we apprecia The check- in was quick even though it was busy. Bob was efficient and listened to our concern. We received our first service free which we appreciate. We did wait longer than anticipated because our second key needed to be programmed. Overall the device was excellent. More

The only reason for 4 instead of 5 stars is your price which is exceptionally high. I also wish they would identify critical issues for my old (2009) car as I’m not going to spend $11,000 for the laundry which is exceptionally high. I also wish they would identify critical issues for my old (2009) car as I’m not going to spend $11,000 for the laundry list of every possible problem. More

Fabulous dealership and service department - have purchased and leased several vehicles from here. They are the best! purchased and leased several vehicles from here. They are the best! More

Very conveniences, fast services and very clean waiting area. Service advisor are very knowledgeable about Lexus area. Service advisor are very knowledgeable about Lexus More

Rick was very helpful and understanding. I'll definitely work with him again. I will go back to get my car serviced again. I'll definitely work with him again. I will go back to get my car serviced again. More

Took vehicle in for routine maintenance. This trip should have been tire rotation. Was told I needed Fuel Induction Service. Dealership stated “no history of it being done”. We had purchased This trip should have been tire rotation. Was told I needed Fuel Induction Service. Dealership stated “no history of it being done”. We had purchased a maintenance plan with the vehicle, so I questioned why it was not performed at 30k and 60k miles. This was the first I had heard of this service at 90k miles. I was told that this service is “recommended” not “required”. So apparently this dealership puts off maintenance until they can charge the customer? Also car wash was out of order. Rather than tell me to stop back when it is up and running, they pretty much just told me sorry. More

Lexus of Wayzata always does an amazing job. There was an issue with a filter and they refunded me the cost. Great service! There was an issue with a filter and they refunded me the cost. Great service! More

Always give superior service. Again, over and above attention to the customer. Thanks to Tom Bennett, Steve, and Dylan . My 288,000 mile s vehicle is still running! Again, over and above attention to the customer. Thanks to Tom Bennett, Steve, and Dylan . My 288,000 mile s vehicle is still running! More