Lexus of Wayzata - Service Center

This dealership is great! When you bring your car for This dealership is great! When you bring your car for service you feel like a VIP (I guess it is expected if you are driving a Lexus - but still ver This dealership is great! When you bring your car for service you feel like a VIP (I guess it is expected if you are driving a Lexus - but still very pleasant). You are greeted by clean drive in with smiling, efficient people. Tom was very helpful today, listened to my questions/ problems. Service was overpriced (compared to competing dealerships) but fast and complete. Waiting room is great - TV, computers, tables - all to make wait efficient and seam short. Thank you Tom! More

We have purchased 2 vehicles @ Lexus of Wayzata and have been treated very well. We have our vehicle serviced there periodically and have been treated vey well and in a timely fashion. Everyone we have de been treated very well. We have our vehicle serviced there periodically and have been treated vey well and in a timely fashion. Everyone we have dealt with has been a pleasant experience. Daniel and Alice Olmschenk More

Chris Doyle is the BEST Service Advisor! It is one thing to receive excellent service. It is another to receive it consistently over a long period of time and that is what Chris Doyle provides! It is becaus to receive excellent service. It is another to receive it consistently over a long period of time and that is what Chris Doyle provides! It is because of this service that we have referred friends and family to the dealership. We've had our Lexus for almost five years and we always make our sevice appointments with Chris. Chris is beyond courteous, professional, efficient and he makes the Lexus experience a great one! Chris always greets us with a smile, gets our car in and out quickly, he even knows my kids' names and always has a great story and a treat for them when we come in. Lexus of Wayzata is fortunate and lucky to have such an excellent,knowledgeable and "can do" employee in Chris Doyle who provides an exemplary level of sevice every time! More

We leased our car through Tom Herman and each time I return to the dealership for service I am always greeted by Mr. Herman who then personally assists me to a service manager then makes sure I get the return to the dealership for service I am always greeted by Mr. Herman who then personally assists me to a service manager then makes sure I get the treatment that Lexus of Wayzata is known for. Mr. Herman will escort me to the waiting area and offer me a beverage and make sure I am settled in before before he leaves. My visit is a really relaxing, enjoyable experience. More

Yes, I would recommend this dealership and have recommended this dealership to people. An acquaintance of mine owns a Mercedes and a Lexus and he said that when it comes to both brands' service de recommended this dealership to people. An acquaintance of mine owns a Mercedes and a Lexus and he said that when it comes to both brands' service departments and sales departments, Lexus wins hands down with their friendliness and professionalism. That was all I needed to know. I guess JD Power knows it, too. More

I visited Lexus Wayzata for service on my Lexus ES300 which has served me for many years. I loved that car but is was getting old. I spoke to Russell about possibly trading it in and upgrading. His com which has served me for many years. I loved that car but is was getting old. I spoke to Russell about possibly trading it in and upgrading. His committment to helping me choose the right car and his friendly attitude was amazing. Within hours I was driving home with a new car and I was thrilled. It was a great experience overall. All of the people who work there are knowledgable about Lexus and provide top notch customer service. This is the third car I have purchased from this dealership and will never go elsewhere! Thank you! More

We have purchased 4 Lexus used cars from This Dealership and they are fantastic. Tom Herman is the Man that has been the most helpful. He is friendly, Helpful, honest and just an all around nice guy, sort o and they are fantastic. Tom Herman is the Man that has been the most helpful. He is friendly, Helpful, honest and just an all around nice guy, sort of like a big brother. All of the people at Lexus of Wayzata are GREAT, and helpful. After I take the car to Lexus of Wayzata, I can drive the car anyplace and have nothing to worry about- it is taken care of-----That is what Lois(My Wife) and I enjoy because our Children Live in Denver, Kansas City, Kansas, and Englewood, Florida, and that is so nice, we can go anyplace and have no problems, cause Lexus of Wayzata has checked it all over--may sound funny but true..I could tell you some stories of other Dealerships, wehave had over the years, (not Lexus) and they are not so funny, that is why we stay with Lexus of Wayzata. Amen More

I bought 2 cars from lexus of Wayzata and my sales people and service staff are top notch. I would recommend this dealership without reservation.You do not feel like you are being taken advantage of---they a and service staff are top notch. I would recommend this dealership without reservation.You do not feel like you are being taken advantage of---they are honest good people. More

With each visit, I am always impressed by the level of professionalism and the utmost in surroundings. We plan to buy another Lexus in the near future due to the levels of service. Thank you. professionalism and the utmost in surroundings. We plan to buy another Lexus in the near future due to the levels of service. Thank you. More

Lexus of Wayzata consistently exceeds my expectations for both customer service and communication. Regardless of sales or service I feel that our business is appreciated. Never have we been disappointed rega both customer service and communication. Regardless of sales or service I feel that our business is appreciated. Never have we been disappointed regardless of the reason for interaction. Whenever we have had a special request for the time service wrok needs to be completed the staff finds a way to meet our request. More