Lexus of Wayzata - Service Center

Mike needs 6 stars! I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers all I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers allows him to stand out from others. More

Great Service Advisor My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpf My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpful. I value his advice and follow ups. More

Incredible Customer Service I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge understatement. He is an incredible representative of true customer service that Lexus of Wayzata prides itself on. THANKS CHRIS. More

Best car buying experience!! Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I cam Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I came in for service and helped me when something was wrong. I really appreciate his attention to the details. He never once pushed me into a trade. I came in for an oil change but ended up trading after talking with Gerald about lease vs. buy. More

Always goes the extra mile I have at least three interactions with Ross with my 2013 LS460. Each one was efficient and met or exceeded my expectations. He is one of the reason I have at least three interactions with Ross with my 2013 LS460. Each one was efficient and met or exceeded my expectations. He is one of the reasons I will buy my next Lexus at Wayzata! More

Extremely helpful! Over the past three months, I made several visits to the dealership for service on our RX350. Each time, I was fortunate enough to draw Ali Alvi as my Over the past three months, I made several visits to the dealership for service on our RX350. Each time, I was fortunate enough to draw Ali Alvi as my service consultant. He guided me carefully and thoughtfully thru my options and helped me make the best decisions of what services I should utilize. I especially like the fact that Ali was once a "hands-on" tech himself, and so I have even more faith and trust in his advice. We have done business with this dealership since 2002. Generally speaking, every one of the service advisors we have dealt with have been excellent. Ali is no exception! More

Over Zealous!! I've been with Lexus of Wayzata since 2012 and have brought along many of my family members. Loyalty is hard to earn with our family but once you've I've been with Lexus of Wayzata since 2012 and have brought along many of my family members. Loyalty is hard to earn with our family but once you've gain it, it's completely yours. 5 years that I've been coming to your location and David is as close to perfection as anyone can get. His ability to listen and comprehend to all my issues while providing a multitude of options to assist me in resolve my car issues is impeccable. I am truly grateful to him as an adviser. He's been a true life saver and honestly has proven to me and my family that we can trust him. Keep doing the fantastic work David and also, thank you. More

David Tran was very rude and unprofessional I've owned a Lexus my entire life, one bad experience with David has made me question my loyalty. Terrible customer service, terrible custom experie I've owned a Lexus my entire life, one bad experience with David has made me question my loyalty. Terrible customer service, terrible custom experience. David did not listen to anything I said. Kept talking over me and reccomending wrong estimates More

My 3rd lexus I currently own 3 Lexus cars purchased and serviced at Lexus of Wayzata the last two were purchased from Greg loop with great confidence. All three a I currently own 3 Lexus cars purchased and serviced at Lexus of Wayzata the last two were purchased from Greg loop with great confidence. All three are serviced by Chris Doyle and have been for the past 14 years I will continue to do business with this dealer, Greg and Chris Thanks for all that you do. Best. Mike weed More

Service Issue resolved! Thank you for taking care of my wife issues today that she experienced on Tuesday! I appreciate your quick response to our service needs!!! We are h Thank you for taking care of my wife issues today that she experienced on Tuesday! I appreciate your quick response to our service needs!!! We are happy! More