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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
768 Reviews

768 Reviews of Lexus of Wayzata - Service Center

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October 11, 2018

Very friendly and helpful. Easy to schedule an appointment,quick service and just a pleasant experience. Very helpful , clean and complimentary car wash is always nice especia More

by LSTEGERGRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember specific names.
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating! We're so glad to hear you enjoyed your experience. We understand your schedule can be busy so we aim to make the scheduling process as easy as possible. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

My love affair with Lexus I am very pleased with Lexus of Wayzata. I have never been there that I wasn't well taken care of to every degree. Everyone is friendly, helpful and k More

by WINELADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy at the desk answering the phones. She is friendly and helpful and efficient!, Timm Bastyr, Chris Bloomer, Doug Evans, Michael Peters
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for letting us know about your experience! We strive to go above and beyond your expectations to ensure you're always taken care of. We're glad you have chosen to purchase 5 different Lexus vehicles from us. We hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

First class service department. I have been going to Ross for years. I couldn’t ask for a better service agent to work with. Great recommendations on when to get service. More

by SPLITRK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a review! Our team strives to provide an exceptional experience for all of our customers. We're so glad to hear you've always enjoyed working with Ross over the years. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Awesome and friendly service Very friendly staff! Tri greated me as soon as I got in the door and he is always friendly and nice! Also Heather was the person who called me and to More

by NFOLEY1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know how your experience with our dealership was! Our friendly team strives to treat all of our customers as if they were guests in our own home. We're glad to hear you've always had a great experience! If there's anything else we can do for you, please let us know. Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Doing their job Getting service done by personnel who take pride in doing their job is a nice change from people who just show up to collect a paycheck Thank yo More

by RLTANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Love, Ali Alvi
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating and your positive feedback! You're absolutely correct when you say our team takes pride in their jobs. We always want to make sure our customers are taken care of at all times. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Wonderful as usual! I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the More

by PHIRLITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi, Nick Dansie
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your positive thoughts! Our team strives to provide an excellent experience for all of our customers from the second you enter our dealership. We're happy to have you as part of our Lexus community! We hope to see you again soon. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Oil Change I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in More

by SUEANNBECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Skeens
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and your feedback! We highly appreciate the comments we get from customers. Our team strives to provide an excellent experience for our customers every time. We're happy to keep you informed so you know what to expect when you get your vehicle back. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

A good experience every time. I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is alway More

by mbd7446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Bingham, Doug Evans, David Tran, Tri Bui
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating! We are so thrilled to hear you've always enjoyed your visits to Lexus of Wayzata, regardless if they were for sales or service. Our team strives to fully take care of our customers, which includes making sure your vehicle is done by the time we promise you. If there's anything else we can assist with, please let us know. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 11, 2018

Five Star Rating For Ali !!! My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flus More

by WILLIAMS.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi
Nov 19, 2018 -

Lexus of Wayzata responded

Thank you so much for your 5-star rating and mentioning your great interaction with Ali! Your safety is our top concern so we're happy to look at things in detail for you to make sure you're ready for the road. We highly appreciate your business and hope to see you again soon! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Great place Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service More

by JIM_REUPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Nov 19, 2018 -

Lexus of Wayzata responded

Jim, thank you for letting us know how we did! Our team strives to provide an exceptional experience for all of our customers. We are happy to go above your expectations to ensure you're always taken care of. We highly appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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