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744 Reviews of Lexus of Wayzata - Service Center
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October 11, 2018
Doing their job Getting service done by personnel who take pride in doing their job is a nice change from people who just show up to collect a paycheck Thank yo Getting service done by personnel who take pride in doing their job is a nice change from people who just show up to collect a paycheck Thank you More
by RLTANNER
Verified Customer
October 11, 2018
Wonderful as usual! I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the I’m New to Lexus and I am so very impressed with how I am treated from the moment I come in to the moment I leave. Thank you for welcoming me to the Lexus family. More
by PHIRLITA
Employees Worked With
Ali Alvi, Nick Dansie
October 11, 2018
Oil Change I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in I brought my car on for an annual oil change and check-up. My service wa outstanding from the moment I pulled into the service area. Dave signed me in and kept me posted while I waited in the very comfortable wiring area. I was very pleasee with my service nd would definitely recommend Lexus of Wayzata. More
by SUEANNBECKER
Employees Worked With
Dave Skeens
October 11, 2018
A good experience every time. I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is alway I have never had a bad experience at Lexus of Wayzata. The sales staff was great. I love my car. Any time I bring my car in for service it is always done well and is finished on time. The service staff is friendly, knowledgeable and efficient. When it is time for a new car, I will definitely go back. More
by mbd7446
Employees Worked With
Other Employees :
Ross Bingham, Doug Evans, David Tran, Tri Bui
October 11, 2018
Five Star Rating For Ali !!! My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flus My outstanding customer service experience was with Ali Alva. Came in for oil change and also indicated rear driver side panel was loose and not flush. We looked and it was not as apparent as when arrived. Upon leaving he would look at other Lexus and for me to send pictures if it showed not being flush. Got home it was protruding due to wind pushing panel out. Sent pictures to Ali. He agreed it needed fixing. Bring in and will get loaner. Sent it over to body shop. Got it fixed and returned no charge. Excellent service. More
by WILLIAMS.ROBERT
Employees Worked With
Ali Alvi
October 11, 2018
Great place Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service Best ever car service place and Greg loop is an asset to the team we have bought multiple cars and always happy with attention and service More
by JIM_REUPER
Employees Worked With
Greg Loop
October 09, 2018
Mike needs 6 stars! I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers all I've worked with Mike for many years and have owned many Lexus cars. His honesty, integrity and and genuine willingness to take care of customers allows him to stand out from others. More
by jeff and josie
Employees Worked With
Mike Gleason, Mike DeJong
June 28, 2018
Great Service Advisor My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpf My vehicles has been serviced at this location for the last couple of years. Ali has been providing a great service. He is professional and very helpful. I value his advice and follow ups. More
by ARMALIK
Employees Worked With
Ali Alvi
June 09, 2018
Incredible Customer Service I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge I had a minor hiccup with using my GPS. Chris was the perfect person to understand and diagnose the problem. To say he went the extra mile is a huge understatement. He is an incredible representative of true customer service that Lexus of Wayzata prides itself on. THANKS CHRIS. More
by Larry
Employees Worked With
Other Employees :
Mike Dalton, Eric Baumann, Chris Bloomer, Scott Houghland
February 26, 2018
Best car buying experience!! Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I cam Gerald has been wonderful to me. I bought a 2013 RX350 from him and this January I traded it for another RX350. Gerald has created me every time I came in for service and helped me when something was wrong. I really appreciate his attention to the details. He never once pushed me into a trade. I came in for an oil change but ended up trading after talking with Gerald about lease vs. buy. More
by Lucy
