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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews
Call Service Center (763) 645-5706

744 Reviews of Lexus of Wayzata - Service Center

Sort by
February 08, 2024

The first guy when I drive into the service center was wonderful. I didn’t catch his name.. even though my appointment kinda got lost in the system. Somehow he got me in. he took me to Bob and Bob was gre More

by Semiraali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Feb 10, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2024

Very clean facility and staff was friendly and knowledgeable. Will be bringing my car back for service in the future for sure! More

by ewahlstrom92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Feb 06, 2024 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

February 04, 2024

Very helpful, friendly, informative staff. Was so pleased with the service . Will be using them for future services. More

by miguelmount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
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Feb 07, 2024 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Gabby was very freiendly, helpful and she did a great job communicating pro-acrltively with me while my car was being serviced. More

by mhb1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Report | Print
Feb 05, 2024 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2024

Service was attentive and considerate. Thorough explanations were given, Comfortable surroundings and waiting wasn’t long. More

by Tlrosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob was great
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Jan 31, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2024

Always feel welcome, appreciated and well cared for at Lexus of Wayzata. Team members are knowledgeable and eager to help in any way they can! More

by drswrobinson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
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Jan 27, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2024

Excellent service from Service representative Celeste! They provide a loaner for a service requiring several hours. I appreciate very much. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Lexus of Wayzata responded

Hi Glenn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2024

Excellent service. Tom was great service manager. My vehicle was done on time. This is a first class dealership. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Lexus of Wayzata responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 19, 2024

I have not been happy with my treatment starting with the vehicle purchase, service purchase, rudeness in phone calls ... More

by Edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby
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Jan 21, 2024 -

Lexus of Wayzata responded

Hi Edna, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to us at (952) 476-6111 and we will work with you to rectify the issues you experienced.

January 18, 2024

This was our first service visit. The check- in was quick even though it was busy. Bob was efficient and listened to our concern. We received our first service free which we apprecia More

by ssstickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Jan 19, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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