Back

Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

Sort by
October 11, 2018

Very helpful in dealing with factory recall I had to bring my GS350 in for a factory recall. LoW was every helpful in setting me up in a loaner for the day, even went so far as to give me a di More

by Herplaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Alvi
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating! We're so glad to hear you were pleased with your experience at our dealership. Our team strives to ensure our customers are always taken care of at all times. We're happy to offer a loaner vehicle while your vehicle is being worked on. If there's anything else we can do for you, please let us know. Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Ross Bingham is and always has been the BOMB! Being a single woman I’ve always feared car repair. Never knew if I was being told the truth. Could neither validate nor deny any car repair suggesti More

by LUUAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham, Chris Doyle
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for your kind words about our dealership! Our team strives to provide the best experience possible for all of our customers, regardless of gender. We're so happy you think of our team members as family, and we hope to see you again! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Love going to Lexus Service center. Always a good experience Love the service, the facility, the cars and the customer service. Everyone does their best to accommodate me and the experience is always positive so More

by GINNY.LARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Lexus of Wayzata responded

Ginny, thank you for leaving us a 5-star review! Our team is dedicated to putting your needs first and making sure you're always taken care of. We appreciate your repeat business and hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Friendly staff Friendly, helpful and knowledgeable staff. Explain other service options and did not feel pressured to take any of them. Would recommend to come here More

by jennifer.wede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Loop
Oct 26, 2018 -

Lexus of Wayzata responded

Jennifer, thank you for leaving us your positive thoughts! We take pride in understanding the vehicles we sell so we can give you suggestions for service options, rather than pressuring you into spending more money. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Outstanding service! Everything is always done right and on time. Service advisors are very friendly and I feel welcomed every time. If you own a Lexus take it here. It’s More

by lex3tuned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for your 5 star rating! We are so glad to hear you've always had a positive experience with us. Our team strives to fully service your vehicle and get you back on the road as quickly as possible. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Easy and slick service I had a great experience last visit. It was easy to get in and they gave me a car since they were busy and didn’t want me to wait too long. More

by LISAPRZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Scott Houghland, Michael Peters
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your great experience! Our team understands your schedule can be full so we're happy to offer a loaner vehicle for you. We wouldn't want you to be stranded at our dealership! If there's anything else we can assist with, please feel free to reach out! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Very friendly and helpful. Easy to schedule an appointment,quick service and just a pleasant experience. Very helpful , clean and complimentary car wash is always nice especia More

by LSTEGERGRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember specific names.
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating! We're so glad to hear you enjoyed your experience. We understand your schedule can be busy so we aim to make the scheduling process as easy as possible. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

My love affair with Lexus I am very pleased with Lexus of Wayzata. I have never been there that I wasn't well taken care of to every degree. Everyone is friendly, helpful and k More

by WINELADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy at the desk answering the phones. She is friendly and helpful and efficient!, Timm Bastyr, Chris Bloomer, Doug Evans, Michael Peters
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for letting us know about your experience! We strive to go above and beyond your expectations to ensure you're always taken care of. We're glad you have chosen to purchase 5 different Lexus vehicles from us. We hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

First class service department. I have been going to Ross for years. I couldn’t ask for a better service agent to work with. Great recommendations on when to get service. More

by SPLITRK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Bingham
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a review! Our team strives to provide an exceptional experience for all of our customers. We're so glad to hear you've always enjoyed working with Ross over the years. If there's anything else we can do for you, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

October 11, 2018

Awesome and friendly service Very friendly staff! Tri greated me as soon as I got in the door and he is always friendly and nice! Also Heather was the person who called me and to More

by NFOLEY1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
Oct 26, 2018 -

Lexus of Wayzata responded

Thank you for letting us know how your experience with our dealership was! Our friendly team strives to treat all of our customers as if they were guests in our own home. We're glad to hear you've always had a great experience! If there's anything else we can do for you, please let us know. Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

...
69
...