772 Reviews of Lexus of Wayzata - Service Center
Wonderful Service Chris Doyle is an outstanding service advisor. Chris has been my primary advisor for multiple Lexus vehicles for over 15 years. Chris is sincere, hon Chris Doyle is an outstanding service advisor. Chris has been my primary advisor for multiple Lexus vehicles for over 15 years. Chris is sincere, honest, knowledgeable, respectful and has consistently demonstrated professionalism and genuine concern in his role. Thanks Chris for always creating an exceptional service experience! More
Great prices, but more important is the great service Everyone likes good prices, but I think the most important part of the car buying experience is service after the sale and most important part is you Everyone likes good prices, but I think the most important part of the car buying experience is service after the sale and most important part is your salesman. More
Thanks for the help Tri. Really appreciate the recommendations and great service. Thank you. Car was in need of service. Runs like a new car. You are an asset to the company. Really appreciate the recommendations and great service. Thank you. Car was in need of service. Runs like a new car. You are an asset to the company. Love the complimentary loaners-thank you. Good service is important to me and you went out of your way to make sure I was taken care of. More
New purchase Took my car in for oil chg and left with new vehicle. everyone was so helpful in working with my purchase. Appreciate the great instruction for ope Took my car in for oil chg and left with new vehicle. everyone was so helpful in working with my purchase. Appreciate the great instruction for operating my new vehicle. More
Service Tri Bui, Thank you for overseeing the service of my “LL” - little Lexus 200 CT Your background in repair of vehicles is so apparent always. Your comm Tri Bui, Thank you for overseeing the service of my “LL” - little Lexus 200 CT Your background in repair of vehicles is so apparent always. Your comment on the fine condition of my brakes might not have come from another service person. Thanks for saying that. You also have a most gracious, direct manner with great eye contact. You are in the right position at Lexus, in my opinion, Thank you for being there. More
Absolutely Pleasant, Genuine, and Thorough I’ve been coming to Chris to service my two Lexus vehicles for nearly 10 years. Chris has always been pleasant, honest, and will go out of his way to I’ve been coming to Chris to service my two Lexus vehicles for nearly 10 years. Chris has always been pleasant, honest, and will go out of his way to work with you and Lexus to resolve any issues. He is reallly an incredible asset to the Lexus Service Writer team! More
Attitude Bad, treated like I have no clue about my car,questioned if I drive on any dusty roads. Questioned my ability to change a simple filter. Bad, treated like I have no clue about my car,questioned if I drive on any dusty roads. Questioned my ability to change a simple filter. More
Outstanding service Replaced my electronics in my new ES350. Ordered it in and had it available when I was able to return for services. Provided a loaner car without ques Replaced my electronics in my new ES350. Ordered it in and had it available when I was able to return for services. Provided a loaner car without questions. When there for service I was met immediately and greeted in a friendly manner. Service was completed sooner than expected. Had to return because the satellite radio was not synced. Staff very attentive the moment we returned. Issued resolved quickly. Approached several times and asked if we had been helped. Outstanding service!!!! More
People are so helpful Everyone goes out of their way to be sure you are helped, to be certain you understand what they are doing with the car, and how long it will take. Everyone goes out of their way to be sure you are helped, to be certain you understand what they are doing with the car, and how long it will take. More
Ross always takes such good care of us and our vehicle! We have trusted Ross as our service advisor for over 20 years. Even though we live in Walker now, we always come back to the Cities for service. This We have trusted Ross as our service advisor for over 20 years. Even though we live in Walker now, we always come back to the Cities for service. This trip I accidently left one of my dresses in the vehicle that was being serviced and team retrieved it so that I could wear it to a business meeting the next day. Also the woman who checked us out was just super, very friendly and even had them load my luggage into the car when I picked it up. More