Lexus of Wayzata - Service Center

Outstanding service Replaced my electronics in my new ES350. Ordered it in and had it available when I was able to return for services. Provided a loaner car without ques Replaced my electronics in my new ES350. Ordered it in and had it available when I was able to return for services. Provided a loaner car without questions. When there for service I was met immediately and greeted in a friendly manner. Service was completed sooner than expected. Had to return because the satellite radio was not synced. Staff very attentive the moment we returned. Issued resolved quickly. Approached several times and asked if we had been helped. Outstanding service!!!! More

People are so helpful Everyone goes out of their way to be sure you are helped, to be certain you understand what they are doing with the car, and how long it will take. Everyone goes out of their way to be sure you are helped, to be certain you understand what they are doing with the car, and how long it will take. More

Ross always takes such good care of us and our vehicle! We have trusted Ross as our service advisor for over 20 years. Even though we live in Walker now, we always come back to the Cities for service. This We have trusted Ross as our service advisor for over 20 years. Even though we live in Walker now, we always come back to the Cities for service. This trip I accidently left one of my dresses in the vehicle that was being serviced and team retrieved it so that I could wear it to a business meeting the next day. Also the woman who checked us out was just super, very friendly and even had them load my luggage into the car when I picked it up. More

Exceptional Services For the past twenty years I have owned nothing but Lexus vehicles. I absolutely love my LS 460 - for sure the best car I have ever owned. While I am For the past twenty years I have owned nothing but Lexus vehicles. I absolutely love my LS 460 - for sure the best car I have ever owned. While I am enticed by other manufacturers I always return to Lexus because their service is exceptional. I have never been disappointed. Last week I had a flat tire on the way to work. I was near the dealership. They immediately came and got me and got the car in right away, fixed the tire, and I was on my way. I have worked with Tom Bennett for over ten years and he ALWAYS delivers. Best dealership in the Twin Cities in my opinion. More

Great team It’s a joy to come to the wayzata Lexus. Always a warm welcome, effficiency, and responsive. And when you have to wait....why not have a great sittin It’s a joy to come to the wayzata Lexus. Always a warm welcome, effficiency, and responsive. And when you have to wait....why not have a great sitting area with treats and tv to entertain you.... More

Consistently top tier service The service experience is consistently positive from start to finish. Most recently Ali Alvi took personal accountably to make sure my service experi The service experience is consistently positive from start to finish. Most recently Ali Alvi took personal accountably to make sure my service experience was complete and positive. More

Could not have been better! Staff was sincere and courteous. Shop was clean and modern. Customer lobby was well appointed, the time flew by. I didn't have one negative issue d Staff was sincere and courteous. Shop was clean and modern. Customer lobby was well appointed, the time flew by. I didn't have one negative issue during my appointment. More

extremely well taken care of. Estimate was spot on. Car needed some extra parts/ Service representative made it all work. Good coffee in waiting lounge. I always feel that I am ex Estimate was spot on. Car needed some extra parts/ Service representative made it all work. Good coffee in waiting lounge. I always feel that I am extremely well taken care of. No surprises in terms of what my car needs, unlike Village Chevrolet when I would bring my Impala SS in for service years ago. I was very impressed with the honesty and friendliness of my service rep. Chris Doyle. Chris Bloomer extremely helpful pairing Bluetooth phone to my Lexus sedan. More

Professional, Accurate. The service writer was very professional and made sure that everything was done that was correct and to my satisfaction. I hadnt had this Lexus to 5e The service writer was very professional and made sure that everything was done that was correct and to my satisfaction. I hadnt had this Lexus to 5e dealership before but I have taken our others there. Never a problem. More

Excellent service! The battery was replaced in my key Fob and it didn’t work. My “guy” said come in anytime and we will get it fixed for you. That is precisely what happ The battery was replaced in my key Fob and it didn’t work. My “guy” said come in anytime and we will get it fixed for you. That is precisely what happened. I absolutely love Lexus of Wayzata Minnesota! More