Lexus of Wayzata - Service Center

Lexus always lives up to its high level of quality customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience w customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience with every visit. More

Overall service very good.Seemed short on number of Overall service very good. Seemed short on number of service agents though from usual. Had to wait to get general rep.. Usually I have certain rep Overall service very good. Seemed short on number of service agents though from usual. Had to wait to get general rep.. Usually I have certain rep assigned before service appt. More

Friendly, Efficient, Professional (FEP) My 12/26/19 Review: It was a FEP experience. From the Service Checkin to checkout, everything was GREAT. I had the feeling of being with caring peop My 12/26/19 Review: It was a FEP experience. From the Service Checkin to checkout, everything was GREAT. I had the feeling of being with caring people, for whom there was a serious commitment to taking care of customers. People knew what they were doing....... Celeste was SUPER!!!!! More

End of year email for service specials are pointless.. End of year email offers for service specials are pointless..... Rec'd email at 830am regarding end of year service specials that're good until Dec 3 End of year email offers for service specials are pointless..... Rec'd email at 830am regarding end of year service specials that're good until Dec 31, 2019.............. As of 831am, next available service time slot is Jan 2, 2020. Pointless click-bait email. More

LEXUS of Wayzata is about 15 miles from my home. It’s the closest for us to get service on our LEXUS cars. The service Dept is efficient. Appointments and promises are kept. closest for us to get service on our LEXUS cars. The service Dept is efficient. Appointments and promises are kept. More

Excellent job! I received outstanding service. The service team went above normal with this service. The review was thorough and identified a developing problem that was fixed right away. Great job service team went above normal with this service. The review was thorough and identified a developing problem that was fixed right away. Great job! I am so happy. More

Always easy at Lexus of Wayzata. However. Let’s brighten up the coffee room and get some new doughnuts. Fresh fruit. Something. Lemonade. Some fresh stuff. up the coffee room and get some new doughnuts. Fresh fruit. Something. Lemonade. Some fresh stuff. More

Great service everyone always friendly! The last time I was there they gave me additional help with using the navigation system. I’ve been able to use now as I understand it. was there they gave me additional help with using the navigation system. I’ve been able to use now as I understand it. More

Very very good. Long very good relationship friendly helpful honest That’s all I have to say. I am not writing a book for your review These people are good we have been purchasing Lexus for 15 y helpful honest That’s all I have to say. I am not writing a book for your review These people are good we have been purchasing Lexus for 15 years. More

Dealership is warm, friendly, helpful. Their Tech Dept is very knowledgeable and helpful. They welcomed me and performed the service even though I arrived late for appt. very knowledgeable and helpful. They welcomed me and performed the service even though I arrived late for appt. More