Lexus of Wayzata - Service Center

Always A Good Experience Superb customer service and experienced and knowledgeable technicians who are all very dedicated and passionate about the work they do Wayzata Lexus Superb customer service and experienced and knowledgeable technicians who are all very dedicated and passionate about the work they do Wayzata Lexus customers coming through their doors. Keep up the excellent job and thank you for all that you do! FOLLEY DUNNA More

Chris Doyle took care of everything I needed I have always appreciated the excellent service at Wayzata Lexus. Women who need to handle their own services it is great to know you can trust the se I have always appreciated the excellent service at Wayzata Lexus. Women who need to handle their own services it is great to know you can trust the service department. More

60,000 mile service Tri Bui always makes sure that our experience at Lexus goes smoothly. We drive about 2 1/2 hours to get to the dealership and he always makes sure we Tri Bui always makes sure that our experience at Lexus goes smoothly. We drive about 2 1/2 hours to get to the dealership and he always makes sure we have a loaner car so that we can get some shopping down while we are in the cities. He knows how to take care of his customers. More

Excellent I was really impressed with the service I obtained. My service advisor Ryan Dorsey. was very courteous and explained everything needed to be done. The I was really impressed with the service I obtained. My service advisor Ryan Dorsey. was very courteous and explained everything needed to be done. The car service was done in time. Excellent service. Thank you More

Great service department Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle Staff have always been the best-answering any questions or concerns. They keep you informed as to where they are in the service process of the vehicle. Very nice waiting area for those of us who choose to wait. More

So thorough, professional & kind. The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! More

Professional Service Advisor Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! Mike Dalton is my go to on Sales side. More

Passenger airbag recall replaced promptly Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to a Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to assure availability when I brought my car for service. I enjoyed the promptness and efficiency with which all this was carried out. More

Car service advisor did not pay appropriate attention to customer- car was received dirty after a car wash - not confident car service was done well advisor did not pay appropriate attention to customer- car was received dirty after a car wash - not confident car service was done well More

Smashed door into car lift and left deep scratches. At Lexus of Wayzata I had car serviced at least 4 times due to a leaky sunroof in a 2014 Lexus IS 250 awd model. When I got it back the final time the At Lexus of Wayzata I had car serviced at least 4 times due to a leaky sunroof in a 2014 Lexus IS 250 awd model. When I got it back the final time there were deep scratches at bottom of door and they said it was there and my fault It was not there and after proving it to them they finally are fixing it after them accusing me and very rude. I will never take my vehicle or buy a new vehicle there again. More