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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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March 08, 2024

The service provided at Lexus of Wayzata is always prompt and professional. We have been customers for years. More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruck Stack
Mar 11, 2024 -

Lexus of Wayzata responded

Hi Sunny, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2024

Rick, the service advisor @ Wayzata Lexus was great. He helped me resolve an ongoing issue and he was great about keeping me in the loop on what was going on. Highly recommended! More

by thumbed.vault-0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick (Service Advisor)
Mar 12, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Rick will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 27, 2024

The service department very nice and helpful he explained everything going on with my car no pressure 😊 More

by darrellpratt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Nicklow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Lexus of Wayzata responded

Thank you Darrell Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

February 26, 2024

Dealership offers great service. People are friendly and very professional. The waiting areas are comfortable with refreshments. I will get all my service needs at Lexus of Wayzata. More

by dklemmensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Boodhoo
Feb 27, 2024 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2024

Tom Bennett did a great job servicing my GX. Great communication and took great care of me. Thank you Tom and Lexus of Wayzata! More

by b_grotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2024

Excellent service overall. Tom was very friendly and professional. Service time was reasonable. Recommend without any reservations. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2024

The young lady who greeted me at Lexus, Gabriella, made my experience great. She explained everything, told me what I needed to have done and a time-frame when I should have other items looked at. I have n More

by sniederluecke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
Feb 22, 2024 -

Lexus of Wayzata responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We look forward to your next visit! Take care!

February 22, 2024

Great service department! Bob Madson is always very knowledgeable and helpful service writer! I have been a 25 year customer. More

by Jim Reichert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Feb 25, 2024 -

Lexus of Wayzata responded

Hi Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 11, 2024

While for a few years the service was not what it used to be there has been improvement More

by kbostero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Sando
Feb 12, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

February 09, 2024

I had a great experience having my car serviced today. Thank you very much for your help. More

by LHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Stack
Feb 12, 2024 -

Lexus of Wayzata responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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