Lexus of Wayzata - Service Center

Always professional and top notch serviceWork is Always professional and top notch service Work is completed properly and in a timely manner I was kept informed of the process and given an accurate Always professional and top notch service Work is completed properly and in a timely manner I was kept informed of the process and given an accurate time of when it would be completed More

All smoothdid what I requested I don’t need 25 word. Not All smoothdid what I requested I don’t need 25 word. Not reasonable request. Blah blah blah blah blah blah blah blah blah blah blah All smoothdid what I requested I don’t need 25 word. Not reasonable request. Blah blah blah blah blah blah blah blah blah blah blah More

This dealership does not take good care while handling my car. Last time they slammed into my rear bumper and caused a hole. Careless people manouvering cars. car. Last time they slammed into my rear bumper and caused a hole. Careless people manouvering cars. More

Excellent dealership. All personnel that I know have been very courteous and helpful and quite professional. The facility is modern and so appealing and provides plenty of amenities for the customers. very courteous and helpful and quite professional. The facility is modern and so appealing and provides plenty of amenities for the customers. More

Best customer service ever! The staff is very friendly, helpful, professional and very efficient. They make me feel very comfortable and informed everytime I go there. They have gained my trust. I highly r helpful, professional and very efficient. They make me feel very comfortable and informed everytime I go there. They have gained my trust. I highly recommend them. More

Noise with newer car, wasn’t sure if there was any issue. Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. A Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. Appointment making was less than stellar - as they said I needed an appointment. At end - was no problem and they didn’t charge, so was good. More

From start to finish I had great service. Celeste was especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwor especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwork. More

Perfect experience, great communication Tri made the extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. More

The service consultants overall are great and friendly. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good. More

I had myCar picked up and returned to my house as I had my Car picked up and returned to my house as planned. No surprises. Car came back washed. Which was well worth the time it took. I had my Car picked up and returned to my house as planned. No surprises. Car came back washed. Which was well worth the time it took. More