772 Reviews of Lexus of Wayzata - Service Center
I choose to service my car at Lexus of Wayzata because of the great service I receive each time I go. I have been having my car serviced there for 7 years. Each time, every one I work with is kind, helpful a the great service I receive each time I go. I have been having my car serviced there for 7 years. Each time, every one I work with is kind, helpful and courteous. More
Tri was extremely helpful! I never feel pressured to do extra maintenance, only what is needed. Getting a loaner car for the day is the BEST too, saves so much hassle for the rest of my family! extra maintenance, only what is needed. Getting a loaner car for the day is the BEST too, saves so much hassle for the rest of my family! More
Dropped to help Bob H was exceptional in his service and attention to detail. Follow up and follow through are trademarks of his customer service style! Love it! Bob H was exceptional in his service and attention to detail. Follow up and follow through are trademarks of his customer service style! Love it! More
Always get great service here. Tom Bennet is great to work with and is knowledgeable about what is needed, and you can trust his advice. work with and is knowledgeable about what is needed, and you can trust his advice. More
Great service department! Have owned numerous Lexus’s, each time I’ve brought them in for service Tom Bennett has taken great care of me, always very friendly and knowledgeable Have owned numerous Lexus’s, each time I’ve brought them in for service Tom Bennett has taken great care of me, always very friendly and knowledgeable of what my car needs. When My parents have taken my car in for me they have commented how friendly everyone is and the VIP treatment from the service department. Thanks so much!! More
Great experience. Several people asked me if I needed help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next sched help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next scheduled maintenance. More
Christian and Tri did a phenomenal job with the entire process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. More
5K Service An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later from Curt Dansie. He was calling to confirm the pick up time and provide overall expectations. He kept me informed and followed up as necessary. It was a pleasure working with Curt. He provided me with top notch service and I will look for him the next time I am in need of service. More