Lexus of Wayzata - Service Center

Great experience. Several people asked me if I needed help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next sched help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next scheduled maintenance. More

Christian and Tri did a phenomenal job with the entire process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. More

5K Service An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later from Curt Dansie. He was calling to confirm the pick up time and provide overall expectations. He kept me informed and followed up as necessary. It was a pleasure working with Curt. He provided me with top notch service and I will look for him the next time I am in need of service. More

Amazing service by Tri Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very prof Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very professional manner. I will only bring my vehicle to Tri for service! More

Amazing Service I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. More

I have been a long time customer of LOW, it’s wonderful place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awes place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awesome in sales dep, I will only buy cars from him !!!! 07 GX470 09 GX470 13 ES350 More

I have been a customer of Lexus of Wayzata as long as I can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informe can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informed on service I need and my warranty. He offers me a loaner car. He is professional, reliable, and More

I have always had great served at Lexus of Wayzata and I always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even see the smile under his mask!!! More

Their customer service is beyond compare. They make you feel like you are the most important customer they have. I trust them to check everything on my car before every road trip. I have never had a proble feel like you are the most important customer they have. I trust them to check everything on my car before every road trip. I have never had a problem in over 10 years!! More

Service personnel were great. Professional yet very friendly. Dealership was doing spacing well. I need 25 words so here are a few to get me there friendly. Dealership was doing spacing well. I need 25 words so here are a few to get me there More