Lexus of Wayzata - Service Center

My rep Mike was courteous, communicative, including keeping me posted on time remaining . to complete service. He maintained social distance and walked me to my car. He even told me how to avoid highwa keeping me posted on time remaining . to complete service. He maintained social distance and walked me to my car. He even told me how to avoid highway construction on my way home. Above and beyond! More

Bob Holm was very pleasant to work with. They has to orderpart to complete one more Jon so I will be called next week to come back orderpart to complete one more Jon so I will be called next week to come back More

Always professional and top notch serviceWork is Always professional and top notch service Work is completed properly and in a timely manner I was kept informed of the process and given an accurate Always professional and top notch service Work is completed properly and in a timely manner I was kept informed of the process and given an accurate time of when it would be completed More

All smoothdid what I requested I don’t need 25 word. Not All smoothdid what I requested I don’t need 25 word. Not reasonable request. Blah blah blah blah blah blah blah blah blah blah blah All smoothdid what I requested I don’t need 25 word. Not reasonable request. Blah blah blah blah blah blah blah blah blah blah blah More

This dealership does not take good care while handling my car. Last time they slammed into my rear bumper and caused a hole. Careless people manouvering cars. car. Last time they slammed into my rear bumper and caused a hole. Careless people manouvering cars. More

Excellent dealership. All personnel that I know have been very courteous and helpful and quite professional. The facility is modern and so appealing and provides plenty of amenities for the customers. very courteous and helpful and quite professional. The facility is modern and so appealing and provides plenty of amenities for the customers. More

Best customer service ever! The staff is very friendly, helpful, professional and very efficient. They make me feel very comfortable and informed everytime I go there. They have gained my trust. I highly r helpful, professional and very efficient. They make me feel very comfortable and informed everytime I go there. They have gained my trust. I highly recommend them. More

Noise with newer car, wasn’t sure if there was any issue. Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. A Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. Appointment making was less than stellar - as they said I needed an appointment. At end - was no problem and they didn’t charge, so was good. More

From start to finish I had great service. Celeste was especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwor especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwork. More

Perfect experience, great communication Tri made the extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. More