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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews

772 Reviews of Lexus of Wayzata - Service Center

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April 24, 2021

Outstanding courtesy and service. The dealership is not only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more c More

by ProfJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Ben Meyer
Apr 26, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for your positive comments about Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2021

I’ve been a customer of Lexus of Wayzata for 17 years and 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. More

by Sue Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Shapiro, Chris Doyle, Doug Evans
Apr 15, 2021 -

Lexus of Wayzata responded

Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs. Take care!

April 10, 2021

Our family has been going there to buy cars and for maintenance for over 17 years and I can say that with a very few exceptions, we have had a great experience and continue to buy cars from them as a t More

by JEFFAOGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lofquist
Apr 13, 2021 -

Lexus of Wayzata responded

Hi Jeffaogren, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2021

Have bought two cars from Wayzata Lexus and have been very happy with them. Their service department goes above and beyond as well. Wish we lived closer though. More

by TKSTAR75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
Apr 08, 2021 -

Lexus of Wayzata responded

Hello there, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs. Take care!

March 24, 2021

This dealership has the best service dept. I am always greeted in a warm way. I get in to receive service in a timely manner. The service I need is explained In a way that I understand. It is a clean e More

by Zilverbergd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Mar 25, 2021 -

Lexus of Wayzata responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2021

Kevin Taylor was friendly, knowledgeable and courteous. He seemed happy to help me and I was very glad to work with Kevin. I appreciated he spent the time to explain the servicing process to me. More

by Sabir A.
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Taylor
Mar 23, 2021 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Sabir! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

March 22, 2021

excellent communication - by both phone and text. also loved the car pickup and drop-off from my house - it was a huge timesaver for me More

by mjohnevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Mar 23, 2021 -

Lexus of Wayzata responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Wayzata and we hope to see you again!

March 14, 2021

Excellent service! First time we brought the car here for service and we’re impressed with the facility, The service rep (Jon J.) that assisted us was friendly and knowledgeable. Nice guy. More

by Edleonora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
Mar 15, 2021 -

Lexus of Wayzata responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata! Take care!

March 03, 2021

It was a very good experience with Celeste. She answered all my questions and described what to expect. Everything was done is time. Good job! More

by Nlyadova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Celeste here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2021

Everything was great except the car wash. The rag the person used to clean the mirrors and windows was soiled do they had to be redone at another car wash More

by Bscallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lexus of Wayzata responded

Hello, your satisfaction is our top priority. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you continue to choose us for all your automotive needs. Take care!

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