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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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January 21, 2021

I would like to express my wonderful experience I had with Lexus of Wayzata this past week. The care was outstanding. Mr Tri Bul handle the entire repair with the utmost supervision that one could hop More

by jpierson1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Jan 22, 2021 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 15, 2021

Great service and great people. They always provide friendly and professional service. They bend over backwards to make sure things are done right and to the customer's satisfaction. More

by bobh88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Jan 17, 2021 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Lexus of Wayzata

January 13, 2021

Awesome service and convenience. I love my car and Lexus always treats it’s owners like royalty. Always a good experience. Thanks you so much. More

by net4heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Jan 15, 2021 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care.

January 07, 2021

The dealership had next day appointments which I took. Upon arrival, they were quick to come to my vehicle and register me for service. This was the car's first maintenance and there was one tire senso More

by HarleyDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Jan 11, 2021 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2021

Needed service ASAP and got it. Great job and Mike was terrific. Always know I can get good service at Wayzata Lexus and be treated fairly. More

by hmhoard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Jan 11, 2021 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

December 31, 2020

I worked with John for my first 6-month service after purchasing my Lexus NX in the summer. He was professional, helpful, and understanding of some of additional items I wanted checked (outside of the co More

by Daniel Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
Jan 03, 2021 -

Lexus of Wayzata responded

Daniel, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2020

The service that was required was done very well. Additional items needing attention were communicated to to and resolved in a timely manner. Good communication was maintained through service exper More

by jmucha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Jan 05, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Thank you so much for choosing Lexus of Wayzata as your first choice for service!

December 29, 2020

I worked with Bob Holm. He did a very good job. He was not on the list below. He explained everything thoroughly and I was happy with his advice More

by gzender57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Dec 31, 2020 -

Lexus of Wayzata responded

Hello, thank you for your support! We're happy Bob could help. Safe travels!

December 27, 2020

Change the channel on the tv in the waiting room! Nothing but two hours of Trump bashing and covid hysteria. Maybe some generic channel that everyone could enjoy? More

by Onlyoneboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Dec 29, 2020 -

Lexus of Wayzata responded

Hello, thanks for your review, and for giving our dealership such a high star rating! Take care!

Dec 29, 2020 -

Lexus of Wayzata responded

Hello, thanks for your review, and for giving our dealership such a high star rating! Take care!

December 24, 2020

We had a battery problem with our Lexus Hybrid on Christmas Eve! Bob from the service department of Lexus of Wayzata us in and got the problem fixed even though it was a holiday! We couldn’t ask for More

by Coach G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in the service department.
Dec 29, 2020 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We hope you have a great day!

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