Lexus of Wayzata - Service Center

Appt was easy to set up. Work required was done quickly and efficiently. Everyone I encountered was pleasant and friendly, Always a pleasure to be here. and efficiently. Everyone I encountered was pleasant and friendly, Always a pleasure to be here. More

Happy with the work performed. The service was quick and seamless to drop off and pick up. But this is the second visit with no wash, floor mat and tags left in car etc. Not a big deal but both times it see seamless to drop off and pick up. But this is the second visit with no wash, floor mat and tags left in car etc. Not a big deal but both times it seems like the service team just doesn't care. First time it was blamed on the valet kids being lazy on a Saturday. This time it was "the construction dust got the best of your car. Oh we didn't wash it either". He was nice enough to offer a wash if I wanted to come back. But that's not the point, I can go get an oil change anywhere. I bring it to the nice fancy Lexus dealer for the experience and service. I work full time during their business hours and really don't like using my Saturday to drive 20 minutes for a make up car wash. I will continue to bring my car to Lexus because I am confident in their techs doing the right thing when it comes to working on it and using the right parts but I'm hoping third times the charm with the service! I was a service advisor myself for many years and I'd never let a car leave my shop covered in cement dust let alone even a floormat left in it. Guess we'll find out in 5k miles when I need an oil change again. More

Outstanding courtesy and service. The dealership is not only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more c only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more competitive than you would think. More

I’ve been a customer of Lexus of Wayzata for 17 years and 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. 3 Rx’s. Tom Bennet? The best! A great dealership in service and I won’t go anywhere else. More

Our family has been going there to buy cars and for maintenance for over 17 years and I can say that with a very few exceptions, we have had a great experience and continue to buy cars from them as a t maintenance for over 17 years and I can say that with a very few exceptions, we have had a great experience and continue to buy cars from them as a testament towards our satisfaction. More

Have bought two cars from Wayzata Lexus and have been very happy with them. Their service department goes above and beyond as well. Wish we lived closer though. very happy with them. Their service department goes above and beyond as well. Wish we lived closer though. More

This dealership has the best service dept. I am always greeted in a warm way. I get in to receive service in a timely manner. The service I need is explained In a way that I understand. It is a clean e greeted in a warm way. I get in to receive service in a timely manner. The service I need is explained In a way that I understand. It is a clean environment. More

Kevin Taylor was friendly, knowledgeable and courteous. He seemed happy to help me and I was very glad to work with Kevin. I appreciated he spent the time to explain the servicing process to me. He seemed happy to help me and I was very glad to work with Kevin. I appreciated he spent the time to explain the servicing process to me. More

excellent communication - by both phone and text. also loved the car pickup and drop-off from my house - it was a huge timesaver for me loved the car pickup and drop-off from my house - it was a huge timesaver for me More

Excellent service! First time we brought the car here for service and we’re impressed with the facility, The service rep (Jon J.) that assisted us was friendly and knowledgeable. Nice guy. service and we’re impressed with the facility, The service rep (Jon J.) that assisted us was friendly and knowledgeable. Nice guy. More