744 Reviews of Lexus of Wayzata - Service Center
Great customer service, friendly and knowledgeable staff. Rick is a great person to work with! You could either request a loaner, or wait in their VIP lounge! Rick is a great person to work with! You could either request a loaner, or wait in their VIP lounge! More
Worst service experience I have ever had at this dealership. No one greeted me upon arrival. After waiting ten minutes, I went inside and approached a service person who referred me to another perso dealership. No one greeted me upon arrival. After waiting ten minutes, I went inside and approached a service person who referred me to another person who was still not the correct person. Finally got the car checked in. Car was not washed or else washed without water. Bad experience! More
Extremely pleasant and feeling of being cared for experience each time I visit. From the receptionists to the service individuals, to the managers, each visit is positive plus the good care my car ge experience each time I visit. From the receptionists to the service individuals, to the managers, each visit is positive plus the good care my car gets- from steering wheel protected from grease, floor mats followed by a car wash. I highly recommend this dealer More
We were traveling and another dealer could not look at the car for a week. They got us in as we drove into town. Great service and Doug was great working with us. Thought we would have to pay 900.00+. Got the car for a week. They got us in as we drove into town. Great service and Doug was great working with us. Thought we would have to pay 900.00+. Got covered under warranty.!!!!! Very grateful More
Thomas Campbell went the extra mile to help me, especially when there were no loaner cars. You guys really need to change your policy about these complimentary loan cars. especially when there were no loaner cars. You guys really need to change your policy about these complimentary loan cars. More
Extremely happy with the care and service of my Lexus. Devon Carslson. He is very knowledgeable and always professional. Chris Doyle makes it convenient to get my car serviced. Devon Carslson. He is very knowledgeable and always professional. Chris Doyle makes it convenient to get my car serviced. More
Very pleasant experience. Loved driving the new suv for Very pleasant experience. Loved driving the new suv for three days. Makes me think a new car might be in my future. Nice people. Didn’t feel press Very pleasant experience. Loved driving the new suv for three days. Makes me think a new car might be in my future. Nice people. Didn’t feel pressured. More