Lexus of Wayzata - Service Center

There is a lack in communication and service in my experience. Regarding details, they don’t match the service I have had in other cities. They vacuum out the car before it heads home and sometimes th experience. Regarding details, they don’t match the service I have had in other cities. They vacuum out the car before it heads home and sometimes they wash it. That doesn’t happen here. More

Fast, courteous service with an appointment, while still being thorough. Attention to minor details and inspections for an excellent experience. being thorough. Attention to minor details and inspections for an excellent experience. More

Your overall service is excellent! Thank so much for always being so helpful and so friendly. I am so grateful for all you do! always being so helpful and so friendly. I am so grateful for all you do! More

Mike Peters is terrific. Keeps me informed and takes good care of my car. He is always accessible to answer my questions, even if they are asked more than once. care of my car. He is always accessible to answer my questions, even if they are asked more than once. More

Good service person. Nice amenities for the waiting area. Made an appointment friday night for Saturday but when in got there they couldn't find it, they still got me in for service I needed. Made an appointment friday night for Saturday but when in got there they couldn't find it, they still got me in for service I needed. More

Worst customer service in the service department. Asked for a ride back to the dealership from a close by business, never got it, had to call uber after 45 min waiting. for a ride back to the dealership from a close by business, never got it, had to call uber after 45 min waiting. More

Always appreciate the service we receive from the Wayzata location. Great cooperation and assistance from Mike Peters. Wonderful team in the front and back. They continue to reinforce the reason we purcha location. Great cooperation and assistance from Mike Peters. Wonderful team in the front and back. They continue to reinforce the reason we purchased a Lexus! More

Great customer service, friendly. Great loaner cars. No service done without authorization. service done without authorization. More

Service consultant, Jonathan Jergenson, did a great job in coordinating the service appointment.....THANKS!!! in coordinating the service appointment.....THANKS!!! More

Tom Bennett is very good and did a good job of servicing me! Always great service! me! Always great service! More