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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews
Call Service Center (763) 645-5706

772 Reviews of Lexus of Wayzata - Service Center

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November 19, 2021

Took great care of me after complaining of a bad interaction that occurred previously. They went out of their way to improve my experience! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack, Son Huynh
Report | Print
Nov 20, 2021 -

Lexus of Wayzata responded

Hi Brad, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

I love the quick check in process and the detailed report for my vehicle. Very friendly staff too! My car also looked so nice and clean when I got in! More

by lynettel99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 20, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

Very easy to working with, very nice person in this place. I am happy to bring my car service here. More

by Ken.do21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 17, 2021

Agent was good. Service took 2 1/2 hours too long. For the work required More

by Shellybrandl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi Shelly, thank you for taking the time to leave us your honest feedback. Please contact our Manager at (952) 476-6111 so that we may ensure your experiences with our dealership are more pleasant moving forward.

November 17, 2021

Bob is always great to work with!! Highly recommend him! 😊 never a worry!! Very timely More

by Pzachman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Bob will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2021

Robert Johnson was very good with follow-up and explanation of the work. Appreciated the free loaner vehicle. More

by Lexus since 2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with Robert! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Once again, excellent job! And customer service was outstanding! Have been coming to this dealership since 2004. More

by rpjacobus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Nov 18, 2021 -

Lexus of Wayzata responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

November 12, 2021

All aspects of the service was great from checking in to checking out . The wait time was as promised More

by Debalster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Alvi
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Nov 14, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

November 11, 2021

I just had my first service on my 2021 UX. Just a regular maintenance visit. I was greeted promptly and everything was handled professionally. I was finished and on my way in an hour. Excellent service! More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
Report | Print
Nov 12, 2021 -

Lexus of Wayzata responded

Hi Janet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 09, 2021

Visiting MPLS and check engine light came on, as getting ready to head home to KCMO. Very accommodating and expeditious in handling a drive-in without appointment. Mr. Holm was super friendly and a delight More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 12, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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