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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews
Call Service Center (763) 645-5706

772 Reviews of Lexus of Wayzata - Service Center

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December 03, 2021

They were prompt and through. The facility is comfortable with coffee. Salesperson Ryan was very knowledgeable. I know I am getting expert service. More

by Apadovese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 04, 2021 -

Lexus of Wayzata responded

Hello Apadovese, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Twenty five year costumer and very satisfied,Great service and follow up,Highly recommended.Great professionals More

by steveschachtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2021 -

Lexus of Wayzata responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Wayzata. Thanks for the recommendation, and have an amazing day!

December 01, 2021

Rick Stack did a really excellent job communication with me during my service through text message and email. More

by Mphouphet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick stack
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

My service advisor Chris was great! Reaffirmed the services I had requested, explained everything that would be done, and even brought over the service tech specialist, who would be checking out a pro More

by Mike guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

November 25, 2021

These guys were super helpful. Kept me informed of progress of repairs. Provided a loaner car. More

by Davidmrubio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2021

All service consultants and greeters in the drive in area are always helpful and knowledgeable. More

by Bethotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Nov 28, 2021 -

Lexus of Wayzata responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2021

Very happy with the e-mail to get tires on my car, the loaner was a huge win win for me. More

by Maryhokanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergensen
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

November 24, 2021

Great experience Everyone was organized and of course Great experience Everyone was organized and of course Doug made it all happen , since he is just Mr Professional More

by Tomseifert221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Nov 28, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2021

I find everyone at Lexus of Wayzata very helpful and friendly. Service is done on time and very professional. If there is an issue, the service advisor lets me know before proceeding and explains it tho More

by bobh88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Doug Evans, Michael Peters, Tri Bui, Joe Lushine
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

November 22, 2021

Airways very courteous & prompt with responses. I have had 5 Lexus cars over the yrs.👍 More

by carolerickson9082
Recommend Dealer
Yes
Employees Worked With
Tom Campbell
Report | Print
Nov 25, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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