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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews
Call Service Center (763) 645-5706

744 Reviews of Lexus of Wayzata - Service Center

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October 30, 2021

Great quality service with every visit; the best in the business… well done as always More

by DavidWilhelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Nov 01, 2021 -

Lexus of Wayzata responded

Hi. We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

I bought my first Lexus here 11 years ago and always take here for great service. Last visit was an emergency call and Mike Peters worked me in fine. More

by rjpetsch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Nov 01, 2021 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Michael Peters was so helpful! Thank you so much again for your feedback! We hope you have a great day!

October 29, 2021

Easy to schedule service and it is completed on time. The wait area is comfortable and has quality snacks and beverages. More

by Golf Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor. 5 Star
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Oct 29, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2021

Loaners are great. Online booking is easy. Staff is friendly. Very busy so appointments are necessary. More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 31, 2021 -

Lexus of Wayzata responded

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2021

Very efficient and professional from entering to leaving. They were done on time and detailed. More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2021 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you soon!

October 24, 2021

Bought my lexus there in 2002. Bought another lexus in 2018 at another dealer and choose to get my service in wayzata. Love working with Chris. More

by dah77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Oct 25, 2021 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 23, 2021

Clean and organized facility, Mike is my service advisor and he properly cares for all my vehicles as though they were his, I can always rely and trust on this dealership. More

by G-Asunción
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Oct 25, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2021

Lexus of Wayzata always treats me and my 2017 Lexus RX350 well. I have almost all of my services on my car at Lexus of Wayzata since I bought it new there Fall of 2016. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Doug Evans
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Oct 25, 2021 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 22, 2021

Love this dealership. Knowledgeable, honest, pleasant people. Everyone from receptionist to sales people, service advisors, valet, detailed etc are caring and customer oriented More

by Joannasgarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Evans, Tri Bui, Joe Lushine
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Oct 25, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2021

Joe treated me as a person and not just a number. So appreciate that. Thank you More

by Elisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Oct 22, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you, Elisha! We hope we can continue to be of service to you down the road!

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