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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
755 Reviews
Call Service Center (763) 645-5706

755 Reviews of Lexus of Wayzata - Service Center

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November 24, 2021

Great experience Everyone was organized and of course Great experience Everyone was organized and of course Doug made it all happen , since he is just Mr Professional More

by Tomseifert221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Nov 28, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2021

I find everyone at Lexus of Wayzata very helpful and friendly. Service is done on time and very professional. If there is an issue, the service advisor lets me know before proceeding and explains it tho More

by bobh88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Doug Evans, Michael Peters, Tri Bui, Joe Lushine
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

November 22, 2021

Airways very courteous & prompt with responses. I have had 5 Lexus cars over the yrs.👍 More

by carolerickson9082
Recommend Dealer
Yes
Employees Worked With
Tom Campbell
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2021

Took great care of me after complaining of a bad interaction that occurred previously. They went out of their way to improve my experience! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack, Son Huynh
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Nov 20, 2021 -

Lexus of Wayzata responded

Hi Brad, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

I love the quick check in process and the detailed report for my vehicle. Very friendly staff too! My car also looked so nice and clean when I got in! More

by lynettel99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 20, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

Very easy to working with, very nice person in this place. I am happy to bring my car service here. More

by Ken.do21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 17, 2021

Agent was good. Service took 2 1/2 hours too long. For the work required More

by Shellybrandl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 18, 2021 -

Lexus of Wayzata responded

Hi Shelly, thank you for taking the time to leave us your honest feedback. Please contact our Manager at (952) 476-6111 so that we may ensure your experiences with our dealership are more pleasant moving forward.

November 17, 2021

Bob is always great to work with!! Highly recommend him! 😊 never a worry!! Very timely More

by Pzachman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service
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Nov 18, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Bob will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2021

Robert Johnson was very good with follow-up and explanation of the work. Appreciated the free loaner vehicle. More

by Lexus since 2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
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Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with Robert! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Once again, excellent job! And customer service was outstanding! Have been coming to this dealership since 2004. More

by rpjacobus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. We hope you continue to choose us for all your automotive needs! Have a great day!

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