Lexus of Wayzata - Service Center

No lack of people to help you. Very customer orientated. All expectations that where set when buying the vehicle have been met at this point. All expectations that where set when buying the vehicle have been met at this point. More

Staff is professional, courteous, responsive, and provide great advice. Joe Lushine consistently provides 5 star service experience. I always schedule service with him. great advice. Joe Lushine consistently provides 5 star service experience. I always schedule service with him. More

Doug was my service manager, he is really great. Felt like he was looking out for me! Will ask for Doug every time I come in for service. Thanks again. like he was looking out for me! Will ask for Doug every time I come in for service. Thanks again. More

Very well appointed customer waiting area. Service dept goes the distance to care of you! goes the distance to care of you! More

I’ve always had very good service from Lexus Wayzata. No exceptions today. Thank you. exceptions today. Thank you. More

Efficient. Friendy,knowledgeable.Excellent service. I Efficient. Friendy,knowledgeable. Excellent service. I appreciated Tres service and quick. Professional response. Adam Koosman is a stellar mechanic Efficient. Friendy,knowledgeable. Excellent service. I appreciated Tres service and quick. Professional response. Adam Koosman is a stellar mechanic!! More

It’s a love hate relationship here. It’s great to wait at dealership or get a rental. But it is not worth the agony. I had a car sold from underneath me, service failing before it should, games played with dealership or get a rental. But it is not worth the agony. I had a car sold from underneath me, service failing before it should, games played with service ands costs. I was here last week to have a water pump looked at that failed early. I was told by another mechanic, he wasn’t sure if Lexus ever replaced before. Sales person told me they were going to replace for free, but didn’t. I was also told I needed another $6000 of work done. I was told I have had bad luck with dealership by sales person. I am planning a buying a new Lexus within the year, it will not be from here. Go somewhere else More

Fast efficient service. I always wait and appreciate the cappuccino machine . Pleasant experience over all . cappuccino machine . Pleasant experience over all . More

The Lexus experience is part of owning a Lexus. It makes taking your car in for service an enjoyable experience. taking your car in for service an enjoyable experience. More

Hi, Not satisfied with service Why?Car wash ( Needs Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Stic Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Sticker on windshield for some reason was not replace with a new date of service. (Ready to show all pictures , but really don’t want to spend my time) Hope next time will see a great service ...so the Lexus Diamond sticker on windshield will reflect a quality of work and service. More