Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews
Call Service Center (763) 645-5706

744 Reviews of Lexus of Wayzata - Service Center

Sort by
January 08, 2022

Service department always does good work however dealership is not customer friendly. This is a change & disappointing for long time customer. More

by Dlaine387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Report | Print
December 30, 2021

Love the customer service at this dealer. Scheduling is easy. Nice lounge with internet and refreshments while waiting. More

by Krisgeeth97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
December 29, 2021

The staff are in this Lexus dealership always go beyond and above to meet the needs of the customers whether they have an appointment or not.. They do a very good job as explaining exactly what what job wa More

by DUNNA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm *****
Report | Print
December 15, 2021

Doug Evans always takes care of my needs and with a smile. The main reason I keep buying Lexus vehicles. Great Service More

by CEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Friendly and courteous staff Clean dealership and Friendly and courteous staff Clean dealership and customer lounge Convenient and easy to get to More

by kfallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

December 14, 2021

Always outstanding service from Chris service advisor. Vehicle fixed right the first time. Clran ready to go when promised. More

by Heminover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2021

Excellent service, phone courtesy, and free valet. Total experience could not have been better - Thank You! More

by kswan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Report | Print
Dec 15, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2021

Tri has always given me the greatest service from when he was an advisor to management. More

by Jnammychai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Report | Print
Dec 15, 2021 -

Lexus of Wayzata responded

Hi Jnammychai, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

December 12, 2021

I received outstanding service from my Sales Rep Val Udermann and the service rep Bob Holm. Both went above and beyond to make the process of a huge repair smooth and easy. I greatly appreciated the pro More

by JULIEKOHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Lexus of Wayzata responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 09, 2021

When in for my 5000 miles service. Joe Lushine was extremely helpful 👏. As knowledgeable with questions about relocating that I had. More

by gtjkip50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Dec 11, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

1
...
39
40
41
...
75