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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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February 19, 2022

Friendly, clean and efficient ! We brought our vehicle in for its one year maintenance and help with the technology onboard. Nice waiting area with refreshments. Mickey and Natha More

by shagman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Porter , Nathan Kilsdonk
Feb 21, 2022 -

Lexus of Wayzata responded

Hello Shagman, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2022

Fast service … friendly . . best was the loaner car .. Tom was a great help.. will definitely come back again More

by Saichay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2022

Always very knowledgeable, friendly and helpful staff as well as willingness to loan me a car when needed. More

by Carol56031
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Lexus of Wayzata responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2022

Jon provided excellent service - I had a very pleasant experience I would recommend this dealership More

by Irishgirl592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon - in customer service
Feb 12, 2022 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2022

This review is for Bob. He took really good care of me while my car was in. He listened with compassion and related to me about our craziness in perfection of our vehicles. Bob was so kind and so easy goi More

by Missyleegilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holm, Bob
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, we're happy you found Bob to be so supportive during your experience here at Lexus of Wayzata. Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2022

I came in this evening and I can’t remember who helped me but Lexus customer service is always off the charts. I came in for routine service and when I received my car it was nice and clean. Also it’s winter More

by Missyleegilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holm, Bob
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2022

I love working with Lexus of Wayzata. Their service, workmanship and facility are all excellent. I have had only good experiences with them. More

by cjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2022

Everyone was very helpful, great atmosphere with good people - especially chris. Easy to visit Thanks Bob McWhite More

by McWhite
Recommend Dealer
Yes
Employees Worked With
Lindsey Conley, Chris Doyle
Feb 05, 2022 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

A very pleasant experience. Every staff person was truly accommodating The scheduler The service writer Tom and and the technician regarding regarding pairing my phone More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom service writer
Feb 05, 2022 -

Lexus of Wayzata responded

Hi Pat, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

No lack of people to help you. Very customer orientated. All expectations that where set when buying the vehicle have been met at this point. More

by Bryan 19$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hoang
Feb 05, 2022 -

Lexus of Wayzata responded

Hi Bryan, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

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