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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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March 18, 2022

Lexus of Wayzata got me in on my schedule- I live 4 hours away and was coordinating with a trip to see family. Very professional, did more than I asked for, and went above and beyond in accommodating me. More

by Dayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Mar 20, 2022 -

Lexus of Wayzata responded

Hi Dayna, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2022

Very, very satisfied - fifteen words seems like so very many. Fifteen words seems like a lot More

by gclewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 20, 2022 -

Lexus of Wayzata responded

Hi Gclewis, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2022

Chadd Moreno was really Patient, friendly, helpful and knowledgeable today, explaining everything and advising me for my next visit More

by Pepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
March 11, 2022

They made it quick and easy to get some recall work done on my car. More

by danpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2022

Outstanding customer service! Caring service advisor, service manager, technicians and great detailing staff. I can’t rate this experience too high. It was a fantastic experience. More

by Jeff Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campbell
Mar 11, 2022 -

Lexus of Wayzata responded

Hi Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2022

Customer service couldn’t be any better. Great communication before, during, and after service appointments. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Lexus of Wayzata responded

Hi Marie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Perfect thank for the best for sharing and good wishes from me too thank goodness thanks to all my love I hope you enjoyed the Christmas party More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Lexus of Wayzata responded

Hi Ed, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 28, 2022

Chad was a wonderful service agent. He provided all the information I needed to have my car repaired. He listened to what was wrong with my car (trunk issue) and worked as an advocate t More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 01, 2022 -

Lexus of Wayzata responded

Hi Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

Wow the customer service is unbeatable there. Mike was very knowledgeable. And I just went for a routine maintenance. They even washed my car!!! Awesome! More

by AFDKM88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Feb 26, 2022 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 23, 2022

Great dealership,great service department. l wouldn’t bring my vehicle anywhere else for service. More

by corbindavid13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Feb 24, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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