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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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April 04, 2022

Every one was eager to please and friendly Asked if any thing more could be done More

by thowen0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 04, 2022

30k check-up. Went well. However, with 8 years with dealership, the final CARWASH has NEVER worked. I use an ergonomic pad in driver’s seat. It was upside down More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service, John Cadle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (952) 476-6111 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

April 01, 2022

Doug Evans and Team are fantastic, keep up the great work. Best ever. Thank you! More

by Johnmmccormick11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Apr 05, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2022

Excellent service and great job keeping me informed on progress of my visit. Will continue to use. More

by Drumsab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 05, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2022

Good and friendly service. They notified me of work that was required which was covered by my extended warranty, and provided a nice car for me to use while they made the repa More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 29, 2022

Great service and very accommodating. They took my car early and finished on time. Nice wash too. More

by tfeldman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 01, 2022 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

I love the comforts that Lexus provides and joe Lushine had a heightened customer service level - he also had wonderful communication. I love Lexus More

by Cathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Mar 31, 2022 -

Lexus of Wayzata responded

Hi Cathleen, thank you so much for your positive comments about Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2022

Extremely professional, skilled, caring dealership where everyone provides impeccable service and strives for and achieves excellence. Very satisfied customer having purchased and serviced several vehicles More

by Tracy & Greg Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

March 24, 2022

Everything was great. Checked in an out was smooth and easy. Celeste was professional and courteous. No complaints from me. More

by KGC service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Celeste will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 22, 2022

Excellent customer service Friendly staff Knowledgeable and honest Prompt Mickey was great No pressure Loaner car More

by Jfosspt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 25, 2022 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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