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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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April 20, 2022

Very efficient. In and out with loaner car made very easy. Awesome customer service and care More

by JRB158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2022

Excellent dealership. I have purchase two cars there and had all my service done there as well. I have found both their sales and service staffs to be very knowledgeable More

by Brian Tuomala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
Apr 22, 2022 -

Lexus of Wayzata responded

Hi Brian, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 17, 2022

I purchased a vehicle 3 years ago and every service appointment since has been extraordinary. This last service, 35k miles, my service advisor, Celeste, was as personable and customer oriented as it ge More

by lizzierae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2022

Excellent work on my vehicle and great customer service. Will return with my business soon! More

by mathewschumacher34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grotte
Apr 19, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2022

My experience with the service department-from start to finish-was incredible. The employees, especially Thomas Campbell, are extremely professional and helpful. I will only come to Lexus of Wayzata for re More

by a.murr1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campbell
Apr 16, 2022 -

a.murr1991 responded

You guys do an incredible job! Please keep up the professional service and distinguished level of care.

April 16, 2022

Came to my house with the same type car as mine, left the loaner and took mine to shop. Work was done as promised and a fair settlement of a difference from original purchase. More

by vern.nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sun
Apr 19, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2022

Highly recommend Lexus of Wayzata! Perfect car! Perfect service experience! Very knowledgeable, helpful and professional! More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Apr 18, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

April 13, 2022

Why doesn’t your company wash and clean the interior of the vehicle? Colorado Springs Lexus does. More

by joannshepherd0207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Apr 15, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 06, 2022

Good honest service after thoroughly discussion of need with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd More

by gsfisher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2022

Customer oriented, on schedule. Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me! More

by Mrshelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rick here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

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