744 Reviews of Lexus of Wayzata - Service Center
Very efficient. In and out with loaner car made very easy. Awesome customer service and care In and out with loaner car made very easy. Awesome customer service and care More
Excellent dealership. I have purchase two cars there and had all my service done there as well. I have found both their sales and service staffs to be very knowledgeable I have purchase two cars there and had all my service done there as well. I have found both their sales and service staffs to be very knowledgeable and helpful. I have enjoyed doing business with them and recommend them. More
I purchased a vehicle 3 years ago and every service appointment since has been extraordinary. This last service, 35k miles, my service advisor, Celeste, was as personable and customer oriented as it ge appointment since has been extraordinary. This last service, 35k miles, my service advisor, Celeste, was as personable and customer oriented as it gets. She gave me great insight on my vehicle and was quick to get me into my loaner. I had to bring my two year old with me and she immediately engaged him and was patient with him and me. She then carried my car seat to my loaner vehicle and talked with my son while I installed it to keep him occupied. Wow! 10 stars. A place that puts moms first and help them is a ten out of ten. Highly recommend requesting to see Celeste. More
My experience with the service department-from start to finish-was incredible. The employees, especially Thomas Campbell, are extremely professional and helpful. I will only come to Lexus of Wayzata for re finish-was incredible. The employees, especially Thomas Campbell, are extremely professional and helpful. I will only come to Lexus of Wayzata for repairs and maintenance of my GS 350. More
Came to my house with the same type car as mine, left the loaner and took mine to shop. Work was done as promised and a fair settlement of a difference from original purchase. loaner and took mine to shop. Work was done as promised and a fair settlement of a difference from original purchase. More
Good honest service after thoroughly discussion of need with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd a great waiting/refreshment room! More
Customer oriented, on schedule. Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me! Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me! More