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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
757 Reviews

757 Reviews of Lexus of Wayzata - Service Center

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August 14, 2022

Outstanding and comprehensive service. Our service advisor did a great job with our appointment. ( Johnathan ). He arranged a loaner car like the one we are interested in as a future pur More

by Shueyt80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jergenson
Aug 16, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2022

Great service! Good people! Nice place! Dependable service! Really a great product! I have owned 12 Lexus!! More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

August 12, 2022

Very accommodating of my schedule, explained what was needed and recommended. Communicative throughout the day so I was confident my car would be ready when I needed it. Tom was awesome to work with! More

by Mariedoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Peters
Aug 14, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Tom was so helpful! Our team is available should you require any extra help.

August 10, 2022

Always made to feel special at this dealership. Greeted warmly, escorted to, Bob, the person who is the “overseer”. Bob explained the findings when they were through and made sure that I understood More

by NiceOldLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim was the intake guy, Bob was the guy who checked me out.
Aug 14, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2022

Chad did a great job in explaining everything to me and I was in and out of there in an hour! More

by L4franky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marino
Aug 10, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

August 05, 2022

Very organized, efficient and friendly service. I had extra concerns which were dealt with as well. More

by katherine_row
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2022

I always feel so well treated when I come in for service. Always the best service. More

by Hawkeye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2022

The long term experienced service writers are great. I had Doug Evans, who continues to be excellent. Some of the newbies can be challenging to work with. The newbies have no idea about how a car works, More

by Pbreckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Paul to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Chris was very polite and soft spoken, he did a great job explaining what was necessary and what did not need to be performed for my service today. I enjoy working with Chris. More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 06, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Chris was so helpful! Our team is available should you require any extra help.

August 02, 2022

Great service as always at my Favorite Lexus dealer in Wayzata, MN.; nicely done team! More

by DavidWilhelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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