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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
757 Reviews

757 Reviews of Lexus of Wayzata - Service Center

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September 06, 2022

I have been a customer of Lexus of Wayzata for many years and have always found their service to be excellent. Top notch dealership! More

by Brian Tuomala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
Sep 09, 2022 -

Lexus of Wayzata responded

Hi Brian, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2022

I use this dealership for servicing my older vehicle. They have done a stellar job taking care of my car while also ensuring it will have a long life. Their waiting room is also well maintained and stock More

by wh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans, Tom Lofquist
Sep 09, 2022 -

Lexus of Wayzata responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Wayzata. Our team is available should you require any extra help.

September 01, 2022

Lexus Service Department is a well oiled machine. The personal service representative is a very reassuring touch ultimately resulting in confidence of a thorough job well done. More

by Allyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergeson
Sep 03, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2022

It has a nice and friendly environment and the advisor is helpful, friendly and easy going More

by sunnyyaaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Sep 01, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2022

I had a difficult problem to solve. and they continued to work on it until they did. More

by Rooddog65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There may have been others involved., Michael Peters
Sep 02, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2022

Holy Cow! As a 53 year old female I feel like the service at Lexus Wayzata keeps getting better and better. I worked with Chris Doyle today and had an excelle More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Sep 01, 2022 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

August 25, 2022

Had my oil changed and tires rotated today. Been going here for 20 years! Worst service I have ever received. Got there 10:30am. Was sat down at the persons desk. Waited several minutes. Fina More

by Lisa.arneson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Celeste Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Lexus of Wayzata responded

Hi Lisa, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (952) 476-6111 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 16, 2022

Very responsive and attentive to my concerns and service was prompt and communicative. Great job by my Serivce Tech Tom! More

by David2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lofquist
Aug 18, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff Tom took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

August 16, 2022

Excellent service. Clean loaner provided. Repaired vehicle in timely manor. Staff was friendly and helpful. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Lexus of Wayzata responded

Hi Robert, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

August 16, 2022

Chad rocked it Very helpful and efficient. Understood everything and got right to the issue More

by harveyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Moreno
Aug 18, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

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