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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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August 10, 2022

Always made to feel special at this dealership. Greeted warmly, escorted to, Bob, the person who is the “overseer”. Bob explained the findings when they were through and made sure that I understood More

by NiceOldLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim was the intake guy, Bob was the guy who checked me out.
Aug 14, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2022

Chad did a great job in explaining everything to me and I was in and out of there in an hour! More

by L4franky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marino
Aug 10, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

August 05, 2022

Very organized, efficient and friendly service. I had extra concerns which were dealt with as well. More

by katherine_row
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2022

I always feel so well treated when I come in for service. Always the best service. More

by Hawkeye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2022

The long term experienced service writers are great. I had Doug Evans, who continues to be excellent. Some of the newbies can be challenging to work with. The newbies have no idea about how a car works, More

by Pbreckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Paul to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Chris was very polite and soft spoken, he did a great job explaining what was necessary and what did not need to be performed for my service today. I enjoy working with Chris. More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 06, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Chris was so helpful! Our team is available should you require any extra help.

August 02, 2022

Great service as always at my Favorite Lexus dealer in Wayzata, MN.; nicely done team! More

by DavidWilhelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 31, 2022

Chris Doyle was my representative when I showed up at Lexus of Wayzata for 2 recalls. He was completely professional and got me in and out in less than the estimated time. Thank you for the friendly serv More

by Hansdanson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 03, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chris here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2022

It's always a pleasure to have my car serviced by you. You're always very efficient, timely and fully explain what is needed to maintain my vehicle. Thanks SO much!! Laurie Diercks More

by lauriediercks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Aug 02, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2022

I was told service would take about 1 hour and 30 minutes. I arrived early for my appointment and my car was finished 4 hours later. The sent me an e mail about additional items that need my attenti More

by Un happy
Recommend Dealer
No
Employees Worked With
Chad Moreno
Aug 02, 2022 -

Lexus of Wayzata responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (952) 476-6111 so we can work towards a resolution. We look forward to hearing from you. Take care!

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