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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews
Call Service Center (763) 645-5706

772 Reviews of Lexus of Wayzata - Service Center

Sort by
October 19, 2022

Excellent service in every department. Very friendly, prompt and respectful staff. Easy to make an appointment. More

by drewtorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
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Oct 21, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2022

Chris Doyle is a pleasure to do business with. Main reason I keep coming back. More

by BROTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
Oct 18, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2022

Received Exceptional service At reasonable priced. Thanks for all your support and commitment. Thank your ! More

by Nitinsuri21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle
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Oct 15, 2022 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 10, 2022

They did exactly what they said they would in the timeframe that they originally told me. More

by jlljhauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 07, 2022

Service was execute effectively, consultant is very qualified and pleasant to deal with. Very good environment. More

by iroytelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Madson
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Oct 11, 2022 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Iroytelm! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

October 07, 2022

The service department is a well oiled machine, everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have ex More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Report | Print
Oct 11, 2022 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Jane! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

October 05, 2022

Prompt, comprehensive and courteous service. Technicians always provide guidance about upcoming needs or repairs and waiting area is comfortable and welcoming. More

by mstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Campbell, Chris Doyle, Tri Bui
Report | Print
Oct 10, 2022 -

Lexus of Wayzata responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 26, 2022

I have been dealing with you since 1993. Love thirst card and this dealer! Thank you. More

by joy26hanna@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2022

Great service as always. The waiting room is so comfortable and clean. Every employee is friendly and welcoming. Thank you! More

by jholzemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Moreno
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Sep 24, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

September 16, 2022

Lack of inventory is disappointing and will likely be a limiting factor when considering future purchases. Estimated value of potential trade in is dramatically under market. Bordering on being manipulati More

by rlscharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Sep 17, 2022 -

Lexus of Wayzata responded

Hi Rlscharton, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

Sep 17, 2022 -

rlscharton responded

No. I’m not going to waste anymore of my time working with this dealership.

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