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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
757 Reviews
Call Service Center (763) 645-5706

757 Reviews of Lexus of Wayzata - Service Center

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March 18, 2023

The advisor is kind and helpful. Overall I enjoyed going there and the atmosphere is great More

by sunnyyaaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
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Mar 20, 2023 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2023

Great service was able to fix my car like I wanted it done I love my Lexus More

by marklichten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
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Mar 17, 2023 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 07, 2023

My service advisor Tom Bennett, was great and very helpful through the entire repair process. He continued to give up dates and prices through the entire process. I always enjoy the service at Wayza More

by Targetryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Lexus of Wayzata responded

Hi Targetryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 03, 2023

Service is always great but The cost of service has gotten so high, I’m not sure how long I’ll be able to afford service at this dealership. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Jorgensen
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Mar 07, 2023 -

Lexus of Wayzata responded

Thank you Alice!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

March 03, 2023

Lexus of Wayzata always provides me with attentive service that leads to a very customer centric experience. More

by Tjkemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 06, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2023

Top notch service. Excellent! Very impressed with customer service. It was a good experience! Good job! More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen London
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Feb 23, 2023 -

Lexus of Wayzata responded

Zebra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2023

I’ve always felt valued at this dealership. They are extremely clean, staff is friendly and helpful, patient and kind. More

by MB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Lexus of Wayzata responded

Thank you MB Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

January 26, 2023

Excellent customer service. Clean comfortable service center. Communication with service agent happened twice and was able to keep me informed timely More

by Hawkeye24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Jan 30, 2023 -

Lexus of Wayzata responded

Hi We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

January 22, 2023

Chadd did a great job keeping me informed of the scope of work and progress. Even though the service center was very busy, my work was done on a timely basis. More

by Tgsmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
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Jan 24, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Jan 26, 2023 -

Lexus of Wayzata responded

Thank you so much!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

January 21, 2023

Both service men that helped me through the car repair and process were excellent! Mike + Chad Moreno! More

by Renée
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moreno , Michael Peters
Report | Print
Jan 24, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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