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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews

772 Reviews of Lexus of Wayzata - Service Center

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May 19, 2023

Mark is awesome. Has a retired guy come in and update him on his grandson. That’s pretty cool. Mark is very personable, kind, helpful and very much a gentleman. I wou More

by Missyleegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Mark will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2023

Excellent customer service. They were very responsive to my car issue and were able to schedule me for service in a timely manner. No surprises on the estimate and work needed. More

by Triceom49
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 12, 2023

I had an excellent experience working with Tom. Straight forward explanation of what was needed and done very efficiently. Told me of what may be needed with upcoming 6-10K mileage. Much appreci More

by dkodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

Excellent service with timely feedback. Service representative was great! I will continue to use this dealership More

by pjdonoghue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dansie
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

They couldn’t be more accommodating. They spell out the entire process I had some health issues while there & they were very very attentive while calling for professionals. More

by sandrakboese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

May 07, 2023

I received good service. My service representative, Maddy, was professional and knowledgeable. Overall, a good experience. More

by Lexus happy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maddy
May 07, 2023 -

Lexus happy responded

My service representative, Maddy, was professional and knowledgeable. Overall, a good experience.

May 05, 2023

Always fabulous service at Lexus of Wayzata. Rick has been my service provider the last two times and he is great to work with. The wonderful service they provide has and will keep me driving a More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service- 5 stars
Aug 11, 2023 -

Lexus of Wayzata responded

Hi Debra, we're glad to hear you found Rick to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2023

I had a wonderful experience with Lexus 5/3/23 The service was excellent and Rick Service mrg.was very attentive . I choose Lexus for all my service with great trust in doing the best for me. Thank More

by Gtartarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2023

We have been very satisfied with Lexus of Wayzata's professional and prompt service. The waiting room is comfortable and the work was done well. Thank you! More

by chrisbir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Madson
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2023

I received great service and communucation. I would recommend Lexus of Wayzata to any Lexus owners. More

by Nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hein
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

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