Lexus of Wayzata - Service Center

I received good service. My service representative, Maddy, was professional and knowledgeable. Overall, a good experience. My service representative, Maddy, was professional and knowledgeable. Overall, a good experience. More

Always fabulous service at Lexus of Wayzata. Rick has been my service provider the last two times and he is great to work with. The wonderful service they provide has and will keep me driving a Rick has been my service provider the last two times and he is great to work with. The wonderful service they provide has and will keep me driving a Lexus for years to come! More

I had a wonderful experience with Lexus 5/3/23 The service was excellent and Rick Service mrg.was very attentive . I choose Lexus for all my service with great trust in doing the best for me. Thank service was excellent and Rick Service mrg.was very attentive . I choose Lexus for all my service with great trust in doing the best for me. Thank you A very happy Lexus owner. More

We have been very satisfied with Lexus of Wayzata's professional and prompt service. The waiting room is comfortable and the work was done well. Thank you! professional and prompt service. The waiting room is comfortable and the work was done well. Thank you! More

I received great service and communucation. I would recommend Lexus of Wayzata to any Lexus owners. I would recommend Lexus of Wayzata to any Lexus owners. More

After a rocky start, the general manager really came through. I had an issue with a service department manager about included maintenance with my purchase. The general manager became aware of the issue, through. I had an issue with a service department manager about included maintenance with my purchase. The general manager became aware of the issue, called me directly, and went above and beyond in providing a resolution. I gave 4 stars as the problem should not have happened in the first place but I will be back as a satisfied customer. More

My advisor was very personable & polite. He explained what services were going to be completed & would let me know if they found anything else that needed attention. He explained what services were going to be completed & would let me know if they found anything else that needed attention. More

Everyone was very helpful during my last service appointment. I look forward to my next appointment! appointment. I look forward to my next appointment! More

Professional and friendly! Always the same....clear explanation of service needed, wait time and cost. Great service department! Always the same....clear explanation of service needed, wait time and cost. Great service department! More

Maddie did a great job of keeping us posted every step of the way and we were provided a great loaner car for three full days. the way and we were provided a great loaner car for three full days. More