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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews
Call Service Center (763) 645-5706

772 Reviews of Lexus of Wayzata - Service Center

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June 20, 2023

I have been dealing with the same person ,Tom Bennet For 35 years. The best. More

by mjkuretsky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Alvi, Tri Bui
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2023

Chris Doyle is an excellent Service Representative, the main reason I have continued to return for 15+years. More

by shedmaniso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
Aug 12, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2023

Everything went well. Great service. Doug was helpful and friendly. Always very good service. Also visited with Gerald. More

by Jane Downs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Evans
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi Jane, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

June 08, 2023

Doug Evans was extremely helpful again on his service appointment!! He is always very responsive More

by steves21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2023

Service was prompt. Communication was timely and accurate. Tom Bennett took great care of me. More

by Tgsmith11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

June 02, 2023

Lexus of Wayzata service team is trustworthy &;excellent in customer care. This starts with Chris Doyle. All are outstanding👏 More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
May 31, 2023

Nick was thoughtful and explained all in detail. Very pleased with our experience with Nick and Lexus. More

by Robbie J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick B
Report | Print
May 31, 2023 -

Robbie J responded

Verification

Aug 11, 2023 -

Lexus of Wayzata responded

Hi Robbie, we're glad to hear you found Nick to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2023

Associate is very friendly with respectful. I am very satisfied to have service with Wayzata dealer. Thankfully I will come back in the future More

by Eileen Keo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi Eileen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 23, 2023

They are always extremely professional and caring and responsive. Their work is impeccable each and every time. They work very hard to find great solutions. More

by Tracy & Greg Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

May 23, 2023

I find the new business model of texting versus talking to be unacceptable, particularly for someone who is sitting close by in the waiting room. I came in for service because I hit a pothole and had a fl More

by judymares@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Stack
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, please reach out to us at (952) 476-6111 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

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