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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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May 04, 2023

We have been very satisfied with Lexus of Wayzata's professional and prompt service. The waiting room is comfortable and the work was done well. Thank you! More

by chrisbir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Madson
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2023

I received great service and communucation. I would recommend Lexus of Wayzata to any Lexus owners. More

by Nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hein
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

May 01, 2023

After a rocky start, the general manager really came through. I had an issue with a service department manager about included maintenance with my purchase. The general manager became aware of the issue, More

by Just Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are so disappointed to learn of this situation you have described. We want to regain your trust and your business so please reach out to us at (952) 476-6111. We will work with you to resolve this matter to your satisfaction.

April 30, 2023

My advisor was very personable & polite. He explained what services were going to be completed & would let me know if they found anything else that needed attention. More

by CKD2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2023

Everyone was very helpful during my last service appointment. I look forward to my next appointment! More

by sarmarkingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lofquist
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We look forward to your next visit! Take care!

April 26, 2023

Professional and friendly! Always the same....clear explanation of service needed, wait time and cost. Great service department! More

by dpb5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

April 25, 2023

Maddie did a great job of keeping us posted every step of the way and we were provided a great loaner car for three full days. More

by Williamtbrowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy Mitka
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Maddie to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2023

everyone is so helpful and courteous. employees seem to know the cars and how they perrform. More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tim - valet, Doug Evans
Aug 11, 2023 -

Lexus of Wayzata responded

Hi Jake, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2023

I really enjoy the service they provide, the relaxing lounge and the desire to please their customers! More

by Gay
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacklyn
Apr 19, 2023 -

Gay responded

I really enjoy the service they provide, the relaxing lounge and the desire for the employees to please their customers.

April 17, 2023

It’s actually fun to have your service at Wayzata Lexus. I am a car guy and really respect the Tech Manager and Service manager. They know their cars and strive to keep the customers happy. Fun to look as t More

by Th4sbwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Son
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