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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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July 18, 2023

My car is 11 years old so I have been coming in for 11 years for services. Everyone is always friendly and knowledgeable ! More

by Lodaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2023

Dealership makes easy to make appointments. They take of all necessary services that needs to be done and does it well. Service representative Tom B. does a great job explaining what needs to More

by Danno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lexus of Wayzata responded

Hi Danno, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2023

I always appreciate good customer care and I am comfortable with the work that is recommended and done More

by Hawkeye24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 10, 2023

Very prompt and polite. My car was serviced and I was kept up to date on the progress. Attendant was professional. More

by kf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
Aug 12, 2023 -

Lexus of Wayzata responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2023

Tom Bennett has exceptional customer service and I love working with him!! The lounge has many areas you can relax in More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Always have great honest service performed in a timely manner. Grateful for the great waiting spaces provided. More

by Holtzja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 05, 2023

The service could not be better. It is A-1 in my opinion. Staff are very respectful and all is efficient. More

by szweigbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Very attentive customer service, & nice lounge to wait in while my car was being serviced. More

by cjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

June 27, 2023

Everything is just right. My service writer Chris is polite and always right on the money More

by Eakins.tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 25, 2023

Wonderful customer service! It’s always clear what services I am receiving and for how much. More

by lnelson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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