Back

Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews

772 Reviews of Lexus of Wayzata - Service Center

Sort by
October 05, 2023

Pleased with my advisor Nick. Irritated that we had to put gas in the loaner car before returning car when we went less than 20 miles. I spent over $600 and we were required to s More

by Kathy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Boodhoo
Oct 07, 2023 -

Lexus of Wayzata responded

Hello Kathy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2023

The Advisors are friendly and helpful throughout the times no matter which one is it More

by sunnyyaaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Oct 03, 2023 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 01, 2023

Sservice at Lexus of Wayzata continues to be consistently professional and positive. Employees present a team centered approach centered around the customer. More

by oLesengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolo Boodhoo. 5
Oct 02, 2023 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 30, 2023

I left my car for the 4-5 hour service. Recieved a nice loaner. Picked my car up the following a.m. Went through the billing - Rick Stack explained things to my satisfaction. I left fe More

by Alexkulijewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Oct 02, 2023 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 27, 2023

Great service center originally have seen Mike Peters for many many many years and he’s no longer there which is disappointing. However got a signed to RICK STACK today and he was awesome and everything went More

by Jonhill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack - Service Dept.
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 26, 2023

Lexus always cares for my vehicle as if it were their own. Quality and great service. Thanks Tom Bennett! More

by flyeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 19, 2023

I have been a Lexus lover for many years and have never been disappointed. Great service and great car! More

by JaneE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2023

My service advisor was great but it seemed to me the whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone et More

by Grammy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Thank you, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

September 15, 2023

They do an excellent job. Everybody’s very professional and the work is always have the highest quality More

by Rds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 21, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 13, 2023

Quality and honest service. Friendly and comfortable environment. Always ready with a smile. They care. More

by Calsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Lexus of Wayzata responded

Hi Calsi, thank you for your kind words and this wonderful review! Safe travels!

...
16
...