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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews

744 Reviews of Lexus of Wayzata - Service Center

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August 24, 2023

Great communication and follow up by Rick S. . He was able to get my vehicle in for brake work the next day after my call for a price quote. Lexus provided a complimentary loaner car and complete More

by Keeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Aug 29, 2023 -

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

August 22, 2023

I brought my Lexius car in for a scheduled maintenance to the Customer car service department from the time I drove my car in to the service department area the person who greeted me and Mark who took over t More

by bobtaylor113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Letizio
Aug 25, 2023 -

Lexus of Wayzata responded

Thank you, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

August 22, 2023

Nick was a great representative. Thank you. He made my service experience pleasant and easy More

by Kaissj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Aug 25, 2023 -

Lexus of Wayzata responded

Thank You, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

August 19, 2023

Nicole was awesome to work with today. Very courteous and professional. Would like to continue working with him More

by Kristikay1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo
Aug 23, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

August 18, 2023

Great service and staff. Lexus is the best. Consistent estimate accuracy from service staff and. Good communication. More

by Terrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Lexus of Wayzata responded

Thank you Terrie! Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

August 13, 2023

Awesome with professional staff. I like their services. I recently bought a car from this dealer. More

by Kismayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Doug Evans, Michael Peters, Ali Alvi, Tom Lofquist, Tri Bui, Nick Dansie, Joe Lushine
Aug 15, 2023 -

Lexus of Wayzata responded

Hi Kismayo, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

This time service was quick and painless. It would be great to have loaners or even rentals back since I work. More

by aqeheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Aug 15, 2023 -

Lexus of Wayzata responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2023

Tom was great - got me checked in quickly, communicated what was happening at each step, and got me on my way. Excellent experience! More

by Mariedoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lexus of Wayzata responded

Hi Mariedoll, thank you so much for your feedback! Tom will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2023

Clean, friendly, and comfortable waiting area. Beverages offered during your wait and quiet room to work on your computer also available. More

by paulagut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Lexus of Wayzata responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 04, 2023

Very helpful. Explains issues clearly. Nice waiting area. My service consultant is the very best! More

by sandyaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Aug 12, 2023 -

Lexus of Wayzata responded

Sandyaken, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

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