757 Reviews of Lexus of Wayzata - Service Center
Lexus always cares for my vehicle as if it were their own. Quality and great service. Thanks Tom Bennett! own. Quality and great service. Thanks Tom Bennett! More
My service advisor was great but it seemed to me the whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone et whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone etc More
Quality and honest service. Friendly and comfortable environment. Always ready with a smile. They care. Friendly and comfortable environment. Always ready with a smile. They care. More
Great buying experience here! 1st service appointment went well. (Took a longer time than promised. 3 hours.) Comfortable chairs in the waiting area, so it wasn’t too bad of an 1st service appointment went well. (Took a longer time than promised. 3 hours.) Comfortable chairs in the waiting area, so it wasn’t too bad of an experience. Loved the drink choices they offered! Thank you for being a great dealership!! More
Normally our service visits go smoothMy but this one didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to ge didn’t. Parts were needed, arrived broken, new part ordered then they needed an additional one over a holiday weekend, which extended the time to get it fixed. We were kept informed on the status, but we did not have our car for a week. Yes, we had a loaner, but my wife was not use to it so she didn’t feel comfortable driving it. Overall, not the 5 star review treatment we were use too. More
Tom Bennett has been, and continues to be invaluable to our outstanding service experience! Please recognize Tom and the care he gives us! our outstanding service experience! Please recognize Tom and the care he gives us! More
Rick Stack was very pleasant, trustworthy, consistent, reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! reliable, knowledgeable, regarding my service appointment. Overall an excellent experience! More
They have always been very efficient. I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being d I worked with Celeste this last time & she explained all that needed explaining very well & very prompt in keeping me informed of the service being done More