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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
757 Reviews

757 Reviews of Lexus of Wayzata - Service Center

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October 15, 2023

Best dealership in Minnesota! ! Great quality cars & personnel. Mike was super in sales and service rep Nicolo was truly professional as well. BOTH deserve the highest rating. Th More

by Greg&Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Oct 16, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

Service was prompt, service representative was good to work with and knowledgeable. Overall service was excellent. More

by Lin Branson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 12, 2023

Fast,easy and always friendly. Highly recommend. Very welcoming and lots of amenities to be had. More

by peppy91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lexus of Wayzata responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Lexus of Wayzata and we hope to see you again!

October 12, 2023

We have been customers at Lexus of Wayzata since 2008. We appreciate their thoroughness, professionalism and timely manner in which work is done. More

by Richard W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Oct 14, 2023 -

Lexus of Wayzata responded

Hi Richard, thank you so much for your positive comments about Lexus of Wayzata! We want all our customers to feel this way when leaving our dealership!

October 06, 2023

Ms Celeste Harris was very professional and thoughtful when I asked questions. While I was waiting , Mr Ed Thompson explained the differences between model of Rx and RZ. He helped me to make a decision fo More

by Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2023

Pleased with my advisor Nick. Irritated that we had to put gas in the loaner car before returning car when we went less than 20 miles. I spent over $600 and we were required to s More

by Kathy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Boodhoo
Oct 07, 2023 -

Lexus of Wayzata responded

Hello Kathy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2023

The Advisors are friendly and helpful throughout the times no matter which one is it More

by sunnyyaaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Oct 03, 2023 -

Lexus of Wayzata responded

Here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 01, 2023

Sservice at Lexus of Wayzata continues to be consistently professional and positive. Employees present a team centered approach centered around the customer. More

by oLesengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolo Boodhoo. 5
Oct 02, 2023 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 30, 2023

I left my car for the 4-5 hour service. Recieved a nice loaner. Picked my car up the following a.m. Went through the billing - Rick Stack explained things to my satisfaction. I left fe More

by Alexkulijewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Oct 02, 2023 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 27, 2023

Great service center originally have seen Mike Peters for many many many years and he’s no longer there which is disappointing. However got a signed to RICK STACK today and he was awesome and everything went More

by Jonhill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack - Service Dept.
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

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