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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews

772 Reviews of Lexus of Wayzata - Service Center

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January 12, 2024

Very conveniences, fast services and very clean waiting area. Service advisor are very knowledgeable about Lexus More

by brian.chhom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaley
Jan 14, 2024 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2024

Rick was very helpful and understanding. I'll definitely work with him again. I will go back to get my car serviced again. More

by ckandakai21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 13, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

January 09, 2024

Took vehicle in for routine maintenance. This trip should have been tire rotation. Was told I needed Fuel Induction Service. Dealership stated “no history of it being done”. We had purchased More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Stack
Jan 12, 2024 -

Lexus of Wayzata responded

Hi Walter, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

January 08, 2024

Lexus of Wayzata always does an amazing job. There was an issue with a filter and they refunded me the cost. Great service! More

by john.rossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Cramer
Jan 11, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

January 06, 2024

Always give superior service. Again, over and above attention to the customer. Thanks to Tom Bennett, Steve, and Dylan . My 288,000 mile s vehicle is still running! More

by Steve.kellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in Service and Dylan in Service
Jan 07, 2024 -

Lexus of Wayzata responded

Hi Steve, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2024

Friendly and helpful service people. Car was ready when promised. Vehicle was clean when returned. More

by al.lineberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2024

Had great service once again. Nick kept me informed and answered all my questions. Everyone was very friendly. More

by bridget113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jan 02, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2023

Ted, I believe, in body repair did an excellent job. Very personable, spoke to me both before and after the repair and also repaired another dent I didn’t even know I had. Went above and beyond. More

by meghaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted in body repair
Jan 02, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2023

Great and very friendly staff. Very nice shop to wait for a car service. Yes. More

by rcpietig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 21, 2023

Super impressed by the treatment and service we received from Nicolo and his team. They imbody what Lexus and customer is all about. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodoo
Dec 23, 2023 -

Lexus of Wayzata responded

Hello Chuck, we're glad to hear you found Nicolo to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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