Lexus of Wayzata - Service Center

Service was prompt and thorough. The work was completed ahead of schedule. Staff were professional and friendly. The work was completed ahead of schedule. Staff were professional and friendly. More

Unhappy with service today. Communication was poor and timeliness of information was poor. I expect when I have an appointment to be treated better. Communication was poor and timeliness of information was poor. I expect when I have an appointment to be treated better. More

Service is always done on time and within the estimate I am provided. The waiting area is quite comfortable when I wait for my car. am provided. The waiting area is quite comfortable when I wait for my car. More

Excellent service as always, fantastic staff. The technician did an outstanding job on my vehicle. Thank you! The technician did an outstanding job on my vehicle. Thank you! More

Good work, officially done in pleasant surroundings. The people there are always very friendly and easy to deal with, and there is no pressure to perform unneeded services. The people there are always very friendly and easy to deal with, and there is no pressure to perform unneeded services. More

Excellent service! I appreciate the professional service received when I come in for service at your dealership. I appreciate the professional service received when I come in for service at your dealership. More

The service that was provided to me was a very good service and waiting at lobby was nice. service and waiting at lobby was nice. More

Friendly service. Tries to accommodate. Used to have more little perks to going there for service that have decreased over time. No longer have a friendly real person Tries to accommodate. Used to have more little perks to going there for service that have decreased over time. No longer have a friendly real person to answer the phone to direct your call. I’m missing some of the previous personalized service details.. Overall better than other dealership service departments though More

Lexus of Wayzata does excellent work. Celeste is easy to work with. She explains the services Lexus will do and what the estimated cost will be. After the service is complete she points o Celeste is easy to work with. She explains the services Lexus will do and what the estimated cost will be. After the service is complete she points out what the service team noticed and what service needs to be done in the future. More

Natasha was an excellent adviser, but I’m not happy with the charges. I’ll not buy another of your expensive warranties that doesn’t seem to cover issues during the warranty period. the charges. I’ll not buy another of your expensive warranties that doesn’t seem to cover issues during the warranty period. More