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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
744 Reviews
Call Service Center (763) 645-5706

744 Reviews of Lexus of Wayzata - Service Center

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November 24, 2023

Everything went smoothly, friendly people, great lounge, car clean in and out, found some things that need to be done in the spring. More

by jeffcanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Report | Print
Dec 14, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2023

Excellent service staff. Work was done efficiently. Our vehicle was ready as promised. The lounge was a comfortable place to wait. More

by tkanemn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake O'Brian
Report | Print
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2023

Very good communication from the service advisors and efficient use of my time when I bring my vehicle for service. More

by mnschrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Dec 14, 2023 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2023

Wayzata took on a problem another dealership failed to address. Communication during wait was slow More

by peckdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 14, 2023 -

Lexus of Wayzata responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 17, 2023

Was pleased to get work done. Was done in timely manner. Was pleased withNicolo Boodhoo More

by krobill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo boodhoo
Report | Print
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found Nicolo knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2023

Valet service from our home (and back) was excellent. Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been v More

by PaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stalder, Jonathan Jergenson
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Dec 14, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jonathan was so helpful! We want all our customers to feel this way when leaving our dealership!

November 14, 2023

Lexus of Wayzata has an exceptional service department and working with our Service Advisor, Tom Bennett, is the primary reason we continue to own/drive Lexus vehicles. More

by Charles Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Lexus of Wayzata responded

Hi Charles, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 11, 2023

The service is very nice and the car is very clean. I just waited for a long time, I know you are very busy More

by fyang155
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maddon
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Dec 14, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 11, 2023

Very considerate employees! !!!! Excellent work and done promptly, was done sooner than I expected. Love the library where I can sit and read without the tv and sports More

by dmrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hien Pham
Report | Print
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

November 09, 2023

Very helpful and competent staff at this Lexus dealership and very helpful staff in service department More

by Weav0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolo Boodhoo
Report | Print
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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